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“GREAT value!!!!! We loved our stay... We will now ALWAYS look to stay at Hilton Garden Inns!”

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Hilton Garden Inn Louisville Northeast
Ranked #15 of 99 Hotels in Louisville
Certificate of Excellence
Reviewed April 5, 2014

We were just passing through looking for a hotel and chose this one based on reviews and we were NOT disappointed!!!! The two young men who greeted us at the front desk were GREAT... I wish I could remember their names- sorry guys I even asked so that I'd remember!! They were gentlemen for sure!!!! LOVED the made to order breakfast upgrade in the morning! The adjustable beds were super comfy..... Room was lovely. It was our first time staying at a Hilton Garden Inn and we will always try our best to look for one! The only negative was our server at breakfast wasn't very friendly, but that can happen
anywhere.... The cook was super and so very friendly! And our food was great!

  • Stayed: April 2014
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Thank Mjlemmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this reviewResponded April 7, 2014

Dear Mlemmy,
Thank you for posting a review of your stay on Trip Advisor. I am delighted that your first stay at a Hilton Garden Inn was so positive. I do apologize that our breakfast server was not as friendly as they should have been but I am glad to read that the rest of your experience with breakfast was very good. We look forward to seeing you again in the near future.

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470 - 476 of 633 reviews

Reviewed April 5, 2014

The facility is very clean and welcoming. Room was exceptionally clean and comfortable and the food was fantastic! The bed and pillows were extremely comfortable, slept like a log! Front desk staff were friendly and the check in process was quick!

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank g0rd0ns159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this reviewResponded April 7, 2014

Dear Gordons 159,
Thank you for your positive review of our hotel. It's good to know that you found our hotel to be exceptionally clean. I am glad to read that you slept so soundly on our Garden Sleep System bed. I also appreciate you mentioning that you found our food to be fantastic. We hope to see you again in the near future.

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Reviewed April 2, 2014

Great staff. Very hospitable:) The halls and rooms were very clean. The housekeepers were really quiet and pleasant also. The Coca-Cola machines were nice and modern and working / full...good after a long day doing insurance in Downtown Louisville, for sure. The beds are super comfortable and there were tons of pillows availale. The breakfast was fantastic. They have fresh fruit and Wheaties, pastries, and eggs cooked to order for ten dollars.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this reviewResponded April 7, 2014

Dear Frank B,
Thank you for taking the time to post a review of your stay with us. I am so happy that you found our staff to be so hospitable as well as rooms to be very clean. I am also glad to know that you enjoyed our Garden Sleep System beds which allow you to adjust the bed to your own firmness level. We look forward to seeing you again the next time your travels return you to Louisville.

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Reviewed April 1, 2014

From the first step inside the lobby I was impressed by the décor, cleanliness, and hospitality of the staff. The location is superb for shopping at the Summit or for the guys- Cabela's and Lowes is 1/4 mile away. We will definitely be returning.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this reviewResponded April 7, 2014

Dear Lisa R,
Thank you for taking the time to share your comments regarding your recent stay on Trip Advisor. I am so glad that you found your stay to be excellent. We look forward to a return visit in the near future.

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Reviewed March 29, 2014

We spent one night in this very clean, friendly hotel. The desk clerk was so professional and helpful. Our room was comfortable and quiet. The made to order breakfast was excellent! A great experience.

Stayed: March 2014, traveled as a couple
Thank GoldenReTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this reviewResponded March 31, 2014

Thank you so much for your kind words regarding your recent stay. I am glad that you found our hotel to be very clean and friendly. It is also good to know that you found our cooked to order breakfast to be excellent. We hope to see you again in the near future.

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Reviewed March 18, 2014

I have no complaints of my stay. The staff was excellent, friendly and responsive. The facility was clean and the rooms were well appointed. The location is excellent, close to shopping, dining and the interstate.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Tahiarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this reviewResponded March 20, 2014

Dear Tahiarah G,
Thank you for posting a review of your stay on Trip Advisor. I am glad that you enjoyed both our hotel and our location. It's good to know that you found our staff to be friendly and responsive. We hope to continue to be your first choice for accommodations the next time your travels bring you to Louisville.

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Reviewed March 18, 2014

You can't go wrong staying here. Excellent in all areas. Made to order breakfast was very good. Staff were courteous and helpful. Rooms very clean and comfortable. Stayed three days and had no issues. Location was great.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Ottoh19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this reviewResponded March 20, 2014

Dear Judy H,
Thank you for sharing the review of your 3 day stay with us. I appreciate you saying that we were excellent in all areas. I am glad that your found our staff to be courteous and helpful and our rooms to be very clean and comfortable. We hope to see you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Louisville Northeast

Address: 9850 Park Plaza Ave, Louisville, KY 40241-2088
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Louisville
#10 Romantic Hotel in Louisville
#10 Family Hotel in Louisville
Price Range: $106 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Number of rooms: 135
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Louisville Northeast, located in the upscale shopping and dining complex, The Paddock Shops. Walk to several restaurants of different price points or do some shopping at well known stores like Barnes and Noble, J Crew, and Pier 1. We cater to the weekday business traveler as well as the weekend leisure guest. Our restaurant, the Great American Grille is open daily for breakfast, dinner and room service and boasts a full bar in the evenings starting at 5pm (closed on Sundays). We offer complimentary WIFI throughout the hotel. Each room includes a hospitality center with refrigerator, microwave and Keurig coffee maker as well as LCD TV with premium cable channels. Relax in our indoor pool or workout in our fitness center-all are located on the first floor and are accessible by your room key. We look forward to your stay! ... more   less 
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Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton

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