We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A nice hotel in that area...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Hotel Louisville-Airport KY Expo Center
Ranked #40 of 95 Hotels in Louisville
GreenLeadersBronze level
Hamilton, ON
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“A nice hotel in that area...”
4 of 5 bubbles Reviewed June 20, 2013

If you can't avoid staying in this area (there is nothing there), then this hotel is a good choice. The hotel itself is nice. The restaurant is okay. But the area really sucks.

The pool in the hotel is very nice, and the hotel is clean with good service, but you are really limited with what is around you.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MountainMel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nona826, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review, June 21, 2013
Thank you for taking the time to send in your review of The Crowne Plaza Louisville Airport, we are very happy that you found our hotel to be nice and comfortable, we hope that you will stay again and make use of the pool and restaurant.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

609 reviews from our community

Traveler rating
    204
    195
    109
    60
    41
See reviews for
138
80
20
260
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Louisville, Kentucky
Level Contributor
103 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed June 14, 2013

This hotel is a wonderful place to stay. Beds are comfy, rooms are spacious, staff is helpful, and the location is great. The restaurant is good. Close to airport but noise from flights is not that noticable. Have stayed here in the past and will continue to use this hotel.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelMo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nona826, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review, June 16, 2013
Thank you so much for your review, we are so happy to have our return guest remember us and let others know what a pleasant stay they had, we do so look forward to you returning.
Thank you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

Stayed here for the Derby and found nothing to comment negatively about. Service was good, staff friendly, good location, nice clean new hotel. Fresh roses were delivered to the room for the Derby, which was a nice touch. There was no fridge in the rooms, but when I called to ask why, they delivered one straight away. The chef in the restaurant was a fellow Aussie, he came out and chatted to us for 10 mins. Would stay here again.

Stayed May 2013, traveled with family
Helpful?
Thank KKnKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nona826, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review, June 10, 2013
Thank you for taking the time to write your review, we are alway happy that our guest had a good visit. We hope that you return again for derby in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Summerville, South Carolina, United States
Level Contributor
227 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed May 29, 2013

The Crowne Plaza by the airport in Louisville, KY is an upscale hotel without the upscale price. Lots of space in the rooms, comfortable beds, quiet nights. The hotel pool is beautiful, spacious and surrounded by flora and fauna. The restaurant can be a bit pricey but the food is good. The one complaint I have is there are no snacks available at night...anywhere in the hotel. No vending machines, nothing. Coke machines on every floor but no snack machines. During the day there is a quick shop for sandwiches, desserts, breakfast pastries, coffee, etc. I visited this plac every morning. If you are putting on a convention, the convention areas are great. Lots of individual rooms, ballrooms, showrooms, etc. Wonderfest is held there every year and draws hundreds. The hotel is very close to Indiana for those of you needing to visit the Hoosier state. There isn't a lot right around the hotel (other than the airport) but plenty of stores, theaters and restaurants within 15 minutes drive.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nona826, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review, May 30, 2013
Thank you for choosing the Crowne Plaza to stay during Wonderfest, we are so fortunate
to be the host hotel for this group, I am so sorry that our staff did not make you aware of the vending area, I understand how fustrating that was. We hope that you will return again for another stay.
thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
4 reviews
5 of 5 bubbles Reviewed May 29, 2013

I have stayed at this location 8 to 10 times over the last several years and have always found it to be clean and extremely comfortable and the rooms are very large. It's nice to stay in a room larger than the standard 250 sq feet . and the mattresses are extremely comfortable. The pool is excellant. The bartender however could not make a Martini. She tried and failed miserably.

Room Tip: Ask for a room with a frig
See more room tips
Green Features: I did not see it mentioned, in my room or any of the common areas of the hotel.
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fred R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nona826, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review, May 30, 2013
Thank you so much for returning to the Crowne Plaza Louisville, we are always happy when repeat guest review us, your comment about the martini is being addressed with our staff, next time we will be ready to make that drink for you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed May 28, 2013

As is the case with most every Intercontinental Hotel facility, this one is dated and chock full of mediocre. I'm not a big fan of dogging on places just for the sake of complaining but this place really fleeced us. The services were poor, to say the least, and it started at the time of reservation. Essentially if this hotel didn't have the best swimming pool in the area then we never would have considered it at all. So anyhow, I was looking for adjoining rooms to accommodate the whole family but was told that there was no way to guarantee adjacent rooms but that they would be close to each other at the least. Strangely, I couldn't convince my 8 and 5 year-olds to sleep down the hall by themselves so that wouldn't work. So we booked a suite to have more sleeping space but the gentleman at the front desk had no clue that, in his hotel, this meant giving us keys to two rooms --so after some back 'n forth they finally figured out that the room next to us was, in fact, the other part of the 'suite'. The room was old and used with that same 1970's Holiday Inn stucco everywhere. The insanely noisy broken air conditioner sounded just like the 737's landing across the street. And please go off campus for eating and drinking. The restaurant staff was inept and the food inedible except for the mac 'n cheese that my kid ordered and was then forced to share with the whole family. Lots of little things are second rate at this hotel and at this brand in general but, again, credit where it's due: their swimming area is clean, enormous, four season and life-guarded. In fact, the lifeguard was a really cool kid who made the nite for our kids. I'd actually suggest that this Crowne Plaza look into hiring the 17 year old lifeguard to run their HR department.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MandT18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nona826, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review, May 30, 2013
Thank you for your open comments and candor while writing your review, on Belhaf of the Crowne Plaza we apologizes that the hotel was not up to standards during your recent stay, your comments and experience are being addressed with our management team. Again thank you and we hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mont Vernon, New Hampshire
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed May 23, 2013

The Crowne Plaza is basically across the highway from the airport. Convenient location if you have transportation. There is no much nearby except the fair grounds and other hotels. If you want to go out to eat, you are going to be driving somewhere. The rooms were very nice and comfortable. Parking was available although there were a lot of cars there as there were several events going on at the hotel. While we didn't hear the neighbors in their rooms, we could easily hear the people talking outside. You could also hear the jets taking off although it wasn't very loud (but then again I may be biased, as an Air Force brat, those jets were loud!). The staff was attentive and friendly.

Room Tip: Rooms away from the airport side may be quieter.
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PumaPaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nona826, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review, May 24, 2013
Thank you for choosing the Crowne Plaza for your recent stay and taking the time to write your review we are so glad you found the rooms to be nice and comfortable and hop that you will return again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Louisville hotels
Fairgrounds
Hampton Inn Louisville Airport
South Side
Courtyard Louisville Airport
Courtyard Louisville Airport
#44 of 95 in Louisville
4.0 of 5 bubbles 234 reviews
Fairgrounds
SpringHill Suites Louisville Airport
Show Prices
Show Prices
Show Prices
Fairgrounds
Hilton Garden Inn Louisville Airport
Fairgrounds
Residence Inn Louisville Airport
Fairgrounds
Holiday Inn Airport & Fair/Expo Center
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Hotel Louisville-Airport KY Expo Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Louisville-Airport KY Expo Center

Property: Crowne Plaza Hotel Louisville-Airport KY Expo Center
Address: 830 Phillips Lane, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Louisville
#24 Romantic Hotel in Louisville
#40 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Louisville-Airport KY Expo Center 3.5*
Number of rooms: 588
Official Description (provided by the hotel):
Discover the meaning of old-fashioned Southern hospitality at Crowne Plaza Louisville. We re located in the heart of Louisville, just minutes from the Louisville International Airport and major attractions like Six Flags Kentucky Kingdom, the Louisville Zoo, and the Kentucky Exposition Center. Take advantage of complimentary shuttle service. In true Southern style, we provide all guests with free rides to the airport and any destinations located within a three-mile radius of the hotel. Experience the difference a little extra space can make in our stylish guest rooms or magnificent suites. Featuring amenities like free high-speed wired and wireless Internet, well-lit, generously-sized work desks, flat-screen televisions, in-room movies, and coffeemakers, they're the perfect place to work or relax. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, Crowne Plaza truly is The Place to Meet. Hold business conferences, wedding receptions, and social events in our world-class facilities. Cool off in the indoor/outdoor pool, or work out in our fitness center. Take care of tasks quickly by visiting the on site business center. Visit the Blue Horse to sip a night cap or have a hearty meal. Get a good night s sleep, get to Louisville s favorites hot spots, and get some assistance from your meetings director to make that on site business or social event a success all at Crowne Plaza Louisville. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotwire, Hotels.com, Travelocity, Orbitz, Priceline, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Louisville-Airport KY Expo Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hotel Louisville-Airport Ky Expo Louisville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing