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“Very pleased” 5 of 5 bubbles
Review of Holiday Inn Airport & Fair/Expo Center

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Holiday Inn Airport & Fair/Expo Center
Ranked #60 of 95 Hotels in Louisville
Union
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very pleased”
5 of 5 bubbles Reviewed July 11, 2012

Our 4H group stayed at this hotel during our recent visit down state with our horses. We had record breaking heat everyday we were there. Everytime we returned to our hotel we were always greated with a smile, how are you doing today etc. Even when not getting back to our room until sometimes after 1am. After talking with the whole team (all 25) everyone had a great experience at all times and agreed on how accomidating the staff was. As we left our rooms for the last time we all had one thing in common.....we were sure going to miss our rooms....spotless and so comfortable. Absolutely staying here again!

  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ValerieUnion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Airport & Fair/Expo Center, responded to this review, July 12, 2012
Mary,
Thank you for the feedback fro your recent stay with us. I will be sure to share your comments with the entire staff. We go to great lengths to ensure our guests have an experience that they will eb sure to remember. We appreciate you sharing your experience. I apologize for the lack of lunch availability. Please be aware that upion reqwuest it uis available to all of our guests. I am glad though, that you were able to take advantage of the catering option we offer. We look forward to seeing you and your group in the near future.

Keith Alexander
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    68
    51
    25
    8
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chicago
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed July 6, 2012

I stayed in this hotel in April, just overnight and was impressed with the free hotel shuttle from the airport and the good service given by the desk personnel. I enjoyed a nice breakfast in their restaurant and used their business center (2 computers/printer). So, when I had a need in that area for a training room, I contacted them regarding my need. The board room there is really nice - glass on 2 sides which allowed a nice view outside the room. We had good service and our room accomodations were wonderful. Everyone was so nice....just one drawback - restaurant is not open for lunch, but they did provide us food in our meeting room - delicious! Also, the derby pie at dinner was excellent - I highly recomment this facility...the meeting room was a bit pricey, but all went very well.

  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtice, Ohio
Level Contributor
316 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 bubbles Reviewed June 25, 2012

Stayed at hotel for five nights and six days while working at University of Louisville. It's a ten minute drive to the university from the hotel. The room was very clean and well maintained for the entire stay. On the first evening I called down to the front desk to request an office chair that adjusted correctly. Within ten minutes the desk manager was at my door with a chair from the conference room. Outstanding! Working in the room for 3-5hrs/night was no problem. The internet was easy to connect to and it was nice to go right downstairs to the bar to close out the evening. The food was very good and reasonably priced. Amanda, the head bartender, was great!! I will stay again on return visits.

Room Tip: Avoid rooms under the outside signs. They are VERY bright!
See more room tips
  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PfeiffersOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Airport & Fair/Expo Center, responded to this review, June 27, 2012
Thank you for you comments regarding your recent stay with us. I will be sure to share your experiences with the entire staff. Our location to U of L, and the airport, as well as the local transportation we provide make us an ideal location for the business and leisure traveler. I hope you were able to enjoy the complimentary wi-fi thuroughout the facility, and I am sure the refrigerator and microwave in your room were a great convenience during your stay. We look forward to seeing you back in the near future.

Keith Alexander
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gaithersburg, Maryland
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 25, 2012

Recenlty stayed here on a Saturday night. Couldn't ask for a better place to stay. Staff was very helpful with check-in and directions/suggestions, rooms were clean and very quiet. Breakfast was great!

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wakefj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Airport & Fair/Expo Center, responded to this review, June 27, 2012
Thank you for the comments regarding your recent stay with us. We take great pride in being the hotel of choice for the travelers coming in to the louisville area. Wither business or pleasure we offer all the ammenities you come to expect from a full service hotel. Our staff is here to ensure your experience is memorable. I will be sure to pass on your feedback to the team and we look forward to seeing you again.

Keith Alexander
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 22, 2012

Clean, modern, great staff,very happy. Room was very nice, comfortable. Hotel seemed new and updated, flat screen tv,s, great bed. Convenient for airport and expo center. Didn't use restaurant or bar or pool. Would definitely stay at this hotel again.

Stayed June 2012, traveled as a couple
Helpful?
Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Airport & Fair/Expo Center, responded to this review, June 27, 2012
Thanks you for taking the time to make us aware fo your experience here at our hotel. I will be sure to share this feedback with the entire team. We are pleased to be second to none in quality and service in the Louisville area and look forward to having you back as our guest in the future.

Keith Alexander
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boonville, Indiana
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed June 12, 2012

Good hotel for price and and nearness to airport,race track,stadium.It has a bar and restaurant ,shuttle service to airport..We stayed there 6/09/2012.

  • Stayed June 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSDF, General Manager at Holiday Inn Airport & Fair/Expo Center, responded to this review, June 13, 2012
Thank you for your feedback from your recent stay with us. We pride ourselves on being the "best of the best" when it comes to service and quality. I will be sure to share your comments with our staff and we look forward to seeing you on your next visit.

Keith Alexander
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portage, Michigan
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed May 29, 2012

The property is very nice. It boosts the new Holiday Inn European motif with the large welcoming lobby. The rooms were spacious and meet all standards of a newer Holiday inn. Everything worked and the furniture was clean.

The desk staff is very friendly and helpful.

The bar staff and the shuttle driver were less then what you would hope to see in a full service hotel. We went on opening day of Churchill Downs, and chose the IHG property since it had a restaurant, bar and shuttle. Unfortunately the shuttle stopped running before the end of the races at Churchill Downs. We had to walk about a mile to get back to the hotel. Seems strange since 90% of the people in the hotel were there for the races. Then upon our return we found the bar closed at 11:30 on a Saturday night. There were even people in the bar sitting, but no service. The desk staff had no comment when we asked them about the lack of shuttle and the early bar closure. Lastly, the breakfast is only buffet.

It’s really not a full service hotel, despite the Holiday inn moniker.

  • Stayed May 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Kazoo_Bruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSDF, General Manager at Holiday Inn Airport & Fair/Expo Center, responded to this review, June 2, 2012
Thank you for your feedback from your stay. It is always our goal to exceed the expectations of our guests each and every stay. I do apologize for your unfortunate experience and will address your concerns to my staff to ensure these issues do not arise in the future. We take great pride in the quality of hotel we have and the quality of servide we provide. I do look forward to having you back again as a guest so that you may experience the outstanding service you have come to expect from a Holiday Inn. please feel free to contact me directly so i can ensure your memorable experience.

Keith Alexander
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Airport & Fair/Expo Center

Property: Holiday Inn Airport & Fair/Expo Center
Address: 447 Farmington Ave, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Airport & Fair/Expo Center 3*
Number of rooms: 106
Official Description (provided by the hotel):
Welcome to One of the Best of Louisville Airport Hotels! Set in the heart of Louisville's convention, sports and airport districts, the newly built, smoke free Holiday Inn Hotel at Louisville Airport - Fair / Expo has an ideal location. We're less than a mile from the Louisville International Airport (SDF) and near the attractions and businesses of Louisville, KY. Our hotel is a few miles from attractions like Six Flags Kentucky Kingdom and the world-famous Churchill Downs & Kentucky Derby Museum. You can spend the day cheering for the University of Louisville's Cardinals at Papa John's Cardinal Stadium or visiting Freedom Hall at the Kentucky Fair & Expo Center across the street from our hotel. The Louisville Zoo and local parks are just a few miles away. Business travelers benefit from our hotel's location near the Kentucky Fair & Expo Center, UPS, Ford, Brown & Williams, Louisville Naval Ordnance Station, the University of Louisville and other businesses in Louisville. Lodging here gives you access to our 1,892 sq. ft. of flexible meeting space and a 24-hour business center. Our exceptional hotel in Louisville features Kem's Cafe & Lounge, an indoor, heated pool and a 24-hour fitness center. For a well-appointed room with free high-speed Internet access, triple-sheeted bedding, a 32-inch LCD HDTV, a large work area, a microwave and a refrigerator, call our Louisville, KY hotel today to reserve a room for your next stay. ... more   less 
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Also Known As:
Holiday Inn Airport & Fair/Expo Hotel Louisville
Holiday Inn Airport And Fair/Expo Center

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