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“Best Western - Louisa, KY”

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Best Western Plus Louisa
Ranked #1 of 3 Hotels in Louisa
Reviewed May 14, 2014

If you are going to this part of Kentucky, it is a good choice. However, the room service/cleanliness needs some work. The bathroom was not as clean as other hotels (dirt was in the sink, and when I wiped down the counter, the towel picked up dust & direct). Other than that, it is a good experience.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Best Western
Thank Kendy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusLouisa, Front Office Manager at Best Western Plus Louisa, responded to this reviewResponded July 9, 2014

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

18107 Property
BEST WESTERN PLUS Louisa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (98)
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71 - 77 of 98 reviews

Reviewed April 26, 2014

Great room, very clean, smelled nice, very room, nice view, everything in the room worked.
The night clerk was very nice, polite and was well dressed. He suggested a great Italian restuarant nearby. This was a great experience and we will stay here again and again.

  • Stayed: April 2014, traveled with family
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1  Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusLouisa, Front Office Manager at Best Western Plus Louisa, responded to this reviewResponded April 27, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact us at 606-638-3418.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Marie
18107 Property
BEST WESTERN PLUS Louisa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

Our room was lovely. The whole place was very nice. We would go there again. The breakfast was pretty standard and they were out of cookies at the front desk when we arrived at 9:30 p.m. but otherwise everything was good.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank billsQ959OV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusLouisa, Front Office Manager at Best Western Plus Louisa, responded to this reviewResponded April 26, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact us at 606-638-3418.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Marie
18107 Property
BEST WESTERN PLUS Louisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

A Very nice facility and friendly staff. We stayed three nights to play golf at Eagle Ridge Golf Course located in the Yatesville Lake State Park. The motel was located only 15 minutes away from the course.

  • Stayed: April 2014, traveled with friends
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Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusLouisa, Front Office Manager at Best Western Plus Louisa, responded to this reviewResponded April 17, 2014

Thank you for the kind words. We are pleased that you enjoyed your stay with us and we hope you will choose to come back and see us again. Please don't hesitate to contact us at 606-638-3418 for future reservations.

Sincerely,
Marie
BEST WESTERN PLUS LOUISA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2014

After driving through a snowstorm with the kids, we really needed a comfortable place to rest. Even though it was nearly midnight, the staff bent over backward to make sure the needs of our family were met. The rooms are SO nice, new and clean. What a terrific place to stay!

  • Stayed: February 2014
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Thank sweethsmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusLouisa, Front Office Manager at Best Western Plus Louisa, responded to this reviewResponded February 17, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact us at 606-638-3418.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Marie
18107 Property
BEST WESTERN PLUS Louisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

Great little hotel in the middle of Nowhere :-) Very fresh and new, and am glad they have the new location. Great place at a great value with a high quality room. The decor was well put together and everythign was very clean and well put together. Had a great view of the deer grazing on the hillside.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusLouisa, Front Office Manager at Best Western Plus Louisa, responded to this reviewResponded February 2, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Sincerely,
BEST WESTERN PLUS Louisa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

Kids being unsupervised (6 kids ages 3 -9 years old) touching all the coffee cups am putting them back. Told staff but did nothing. Greeted by an employee outside desk watching TV both nights, (Called to get wake up calls and it rang about 20 times, now I know why). The food was awful. Potatoes were not done, the eggs were runny and they were out of bacon and lots of items.

  • Stayed: October 2013
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1  Thank Sheilashera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusLouisa, Manager at Best Western Plus Louisa, responded to this reviewResponded October 14, 2013

Thank you for you patronage. I am sorry to learn of your recent experience while staying at our hotel. I assure you this in not typical of the service we normally provide. By letting us know about your experience you are helping us serve you better. Again, I do apologize this stay was not a "10" for you. Please come back soon and we would like another chance to serve you better.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Louisa

Address: 18199 Highway 23, Louisa, KY 41230-5329 (Formerly BEST WESTERN PLUS Louisa)
Phone Number:
Location: United States > Kentucky > Louisa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Louisa
Price Range: $114 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Louisa 2.5*
Number of rooms: 48
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