Can I give it zero stars? I stayed in this hotel two nights and on the second night around 7:15pm I heard a hard knock and then a man barged into my room. I'm almost positive it was the owner or manager. He gave really no explanation and didn't even apologize. He was rude, inconsiderate and sarcastic. His only explanation was that he was told the room was vacant - obviously their computer system isn't very sophisticated. I stay in hotels a lot for work (I stayed in hotels over 100 nights in the last year) and have never had anything like this happen before. I will never stay in a Best Western again.
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