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“Great Hotel for Snowbirds” 5 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #5 of 12 Hotels in London
Ontario
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great Hotel for Snowbirds”
5 of 5 bubbles Reviewed April 3, 2014

We stopped in at this hotel while travelling back to Canada . We had been driving from Florida and been on the road since 6:00 a.m.. We were warmly greeted by Richard and requested a ground floor room, he found one but added that there was a ice machine close by and that we might find that bothersome.The room was very clean and comfortable,great king size bed with lots of really good pillows perfect for a great nights sleep. Breakfast was ready early,hot and delicious.We will try to make this a yearly stop as we travel each year to Florida for the winter.

Room Tip: Easy ON/OFF from I-75. Good restaurants nearby,rooms are spacious and comfortable
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  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RoseMarieOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard c, Guest Relations Manager at Comfort Suites, responded to this review, April 5, 2014
Dear Rose,
Thank you for writing a review about your recent stay with us here in London ,Ky. We are glad you were greeted nicely by our staff and had a great stay. Again thank you for your kind words and we're already looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    64
    32
    14
    9
    5
See reviews for
50
41
3
16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Kendallville, Indiana
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

We stopped at this location for the night while traveling. The gentleman who checked us in was very friendly. The hotel didn't have much left as far as rooms but was able to fit our family of 4 into a King bed with Jacuzzi tub room (we didn't use the Jacuzzi). The beds were comfortable and so were the pillows.

We had a pull out bed from the couch in our room and there were sheet and pillows for that in one of the drawers. Most of the time there are none in the room and we end up having to go to the front desk to get them. It was nice having them ready to go.

We opted not to eat breakfast there because of how busy the breakfast area was that morning. The food looks just like any other hotel breakfast. Not bad at all. We did grab some fresh fruit for the road.

All staff that we encountered were pleasant and smiling. I would highly recommend this hotel if you're in the area. This will be on our list from here on out each time we drive through.

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steelcurtin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard c, Guest Relations Manager at Comfort Suites, responded to this review, April 3, 2014
Dear Steelcurtin,
Thank you for your wonderfull feed back in regards to your recent stay. I shared your response with our staff and they were very happy that all your needs and expectations were met. We hope you have the opportunity to visit us again and maybe try our wonderful breakfast. Again thank you for your business and hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level Contributor
160 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed January 20, 2014

Good hotel for a night's stop over off I75. We were warmly greeted by Richard and he looked after all our questions. We were given a third floor room and it was wonderfully quiet. The beds and pillows were very comfortable and the room was clean, although the decor is dated. The breakfast was satisfactory. We appreciated being able to walk to Ruby Tuesday's, one of our favorite US chains, for dinner.

Room Tip: Ask for third floor room- they are quiet.
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank grandma_sue63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard c, Guest Relations Manager at Comfort Suites, responded to this review, January 22, 2014
Dear grandma_sue63,
We would like to thank you for choosing Comfort Suites of London and for the kind response on our online customer survey. We are pleased that your stay was comfortable and quite. We continually update our staff with the information from our online guest surveys and are very pleased with their performance. Again thank you for your kind words and we look forward to your visit the next time you're in London, Ky.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leamington, Canada
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 9, 2014

We stayed here overnight Jan 3 on our way to Florida due to road/weather conditions. Happily we had stopped at a welcome centre on I75 and had the hotel # provided on a coupon in the book.
We were able to call from I75 and get 2 rooms, checked in quickly, went for dinner at Ruby Tuesdays and got settled in for the evening. Rooms were well appointed and provided a good, quiet nights sleep. Breakfast in the morning was good, hot and cold options please all in our family. All around pleased we stopped here and should we happen this way again we would not hesitate to stop again. Thank you to all!

Room Tip: Grab a hotel coupon booklet at the welcome / rest centers along I75
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  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cola6769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard c, Guest Relations Manager at Comfort Suites, responded to this review, January 12, 2014
Dear Cola6769,
Thank you for choosing Comfort Suites of London. We appreciate the feed back you left on our online suvey and are very glad your stay was an enjoyable one. We hope the next time you're through London the weather will be more accomadating. again, thank you for choosing Comfort Suites of London and we look forward to seeing you the next time you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cleversole
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed January 1, 2014

We stopped here for an overnight stay. It is convenient, right off I-75, easy to find and has lots of restaurants around. Manisha checked us in and was awesome, quick, efficient and helpful about suggesting restaurants nearby. The rooms are huge, clean and have very comfortable beds. It appeared there was lots to do in the area and I would love to go back sometime and stay for a few days and will definitely choose this Comfort Suites and would recommend it to anyone. Price is great for what you get here.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cleversole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard c, Guest Relations Manager at Comfort Suites, responded to this review, January 5, 2014
Dear Mr. Eversole,
Thank you for taking the time to write a review of your stay with us. We are very proud of our entire staff and take geat pride when a staff member is personlly mentioned by a guest as Manisha was. We are very happy you had a great stay and thank you for choosing Comfort Suites of London. We're looking forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenton, Ohio
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 17, 2013

Traveling on I-75, overnight stop. Had good ratings on Tripadvisor. The room was big and clean. Quiet. I will also have to add praise for Richard. He makes you feel at home. The fellow at the desk in the morning was very nice also.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ohio1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard c, Guest Relations Manager at Comfort Suites, responded to this review, December 22, 2013
Dear Ohio 1958,
Thank you for taking the time to fill out our online survey. We were very glad you enjoyed your stay with us and hope to see you again the next time you are traveling through London,Ky.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fenton, Illinois
Level Contributor
509 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 bubbles Reviewed December 15, 2013

Like others have said this is a fine hotel to stay in if you are on your way south or north on the Interstate.
We were greeted by a friendly man behind the counter named Richard and he was terrifically helpful!!! He gave us a great recommendation for a restaurant close by and it was a winner. We would give this a high five!!

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peonyrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard c, Guest Relations Manager at Comfort Suites, responded to this review, December 21, 2013
Dear peonyrose,
Thank you for taking the time to fill out our online survey. We appreciate our guest feedback. We were very glad to here you enjoyed your stay with usand are looking forward to seeing you again the next time you are traveling through.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 1918 West Hwy. 192, London, KY 40741
Phone Number:
Location: United States > Kentucky > London
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Hotel London
Comfort Suites London
London Comfort Suites

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