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“Great choice, close to I-75” 5 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #5 of 12 Hotels in London
Springfield, Ohio
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great choice, close to I-75”
5 of 5 bubbles Reviewed September 1, 2012

Reception quick and friendly. Room really nice king with frig, micro, coffee maker, hair dryer. It was large, attractive, clean, and inviting, Nice bedding, comfortable bed. Hate those little square pillows, but they seem to be the norm these days. Bathroom squeaky clean and lovely with thick towels and nice amenities. Enjoyed the free breakfast with abundant and delicious hot and cold choices, and in a nice large room so everyone could be seated. Attendant did great job of keeping everything clean and filled. I saw a pool, a fitness room, and a computer room, but did not use.
Would have liked to stay longer and explore the area.
Would definitely recommend.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Revuguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    64
    32
    14
    9
    5
See reviews for
50
41
3
16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Butler, Kentucky
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed August 29, 2012

Upon Country Inn and Suites giving our rooms away, Mary (country inn and suites) talked to someone at this Comfort Suites about giving us the 5 rooms they cancelled at a discounted price. The price was agreed upon by Miranda (I think her name was) at Comfort Suites.

However, after the first night, they changed their entire story and said that they were not going to honor THEIR OWN COUPON?! And of course..."they never said that" So, they wanted us to pay $85 dollars to stay in this VERY AVERAGE hotel. I was so frustrated. My poor parents spent most of their time down in London looking for a hotel. Thankfully, the Hampton Inn helped us out, and it was only $89.00 a night. Only $4.00 more and SOOOO much nicer...the facility AND ESPECIALLY THE PEOPLE...will NEVER AGAIN book at this hotel or Country inn and suites. Such a disappointment in customer service. Also, the pillows are garbage, and we found a bug in the bathroom in our room. ugh. And the rooms are small, as well as the beds...they were NOT 2 queens...more like 2 doubles or something...overall, a bad experience. :(

Room Tip: Stay at the Hampton Inn.
See more room tips
  • Stayed August 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Feo323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KY
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed August 12, 2012

Recently stayed at the Confort Suites in London, Ky. I hand picked this hotel because it seemed the nicest of the Choice Hotels in the area. Hotel appeared to have been recently updated. Carpet very nice, sofa nice, bathroom vanity beautiful. Quiet hotel. The ceiling to the bathroom was water stained and wallpaper was peeling a little at seams, but not real noticeable. The bed was as hard as a rock. If you like firm beds, then this is the hotel for you. The pillows were the worse I have ever seen in my life. They were SMALL feather pillows. We had a King size bed with 5 pillows. If you had dumped all the feathers out of all 5 pillows, there might have been enough for 1 good pillow. I called the first night to complain, but the guy at the front desk said they didn't have any extras. I told him I would have to go and buy some for the next night...he didn't say a word in reply. The second night, I found a pillow in my the car that I had forgot about and slept better. Overall, the staff was nice, the room was clean, and a very good breakfast. Take your own pillows and get ready for a hard bed.

Room Tip: Had a 1st floor room. Very quiet room.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Slm1206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
2 reviews
5 of 5 bubbles Reviewed August 5, 2012

I was recently in town for a family member's wedding. I needed a hot for one night with new rooms, flat screen tv,etc. Three other hotels I called were booked for the evening. I called Comfort Suited an they had a room with a double bed they could offer me for $85, regularly $105. No one has ever offered me a discount Ina hotel room. We arrived late so that was part of it but when we got there they enrolled me in the Choice hotel membership which basically gives you a free room after 2 stays. The room was very nice with 2 double beds and a sofa. Beds were probably the most comfortable hotel bed I have been in. The restroom vanity was new and nice because it was one of the tall ones. My mom inspected the room for cleanliness and she was very impressed. Oh also because I became a member of Choice. Hotels I got a late checkout, 2 pm. I'll stay there again if I'm ever in town.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lenissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W. KY
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 16, 2012

Very friendly reception with local eating suggestions. Room excellent clean. Has been a while since I stayed here and was good as before. Great work station in room. Good internet speed.

  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JayMackKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomfield Hills, Michigan
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed April 6, 2012

what I liked about this stop over hotel on a road trip was that the rooms sleep 6, a rarity on the road. it had an excellent breakfast the staff was nice and the room was bargain priced. we will be back

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mmtmrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
3 reviews
5 of 5 bubbles Reviewed April 5, 2012

Stayed for 2 nights while exploring the national forest on the way home from a conference. The guy at the desk was friendly and efficent. They even let me use their outside hose to clean off my mountain bike which got a little dirty on my ride.

I checked closely for bed bugs or evidence of them and didn't find any.

Convenient location and comfortable beds. Hotel looks like it has been remodeled recently. Price was very fair. Room had mini fridge is always nice.

  • Stayed March 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 1918 West Hwy. 192, London, KY 40741
Phone Number:
Location: United States > Kentucky > London
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Hotel London
Comfort Suites London
London Comfort Suites

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