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“HIDDEN GEM”

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Country Inn & Suites By Carlson, London
Ranked #3 of 12 Hotels in London
Reviewed January 1, 2014

Every so often one comes across a hotel that exceeds expectations, and this Country Inn & Suites exceeded my expectations. The gorgeous lobby was beautifully decorated for Christmas. Our guest room was huge, spotless, and nicely furnished. Comfortable beds and quiet surroundings. The discounted rate was further discounted with my AAA membership. Nutritious hot or cold breakfast. Fitness room has high quality workout equipment. Great value! And wonderful staff.
One problem I can speak about is the location. This hotel is not the easiest to find. After you pull into the driveway you'll find it splits in two. You'll want to stay to the left, up and around past Starbucks and the other restaurants.
Would I stay here again? You bet!

  • Stayed: December 2013, traveled as a couple
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1  Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded January 14, 2014

Anne W.

Thank you from the bottom of our hearts for the wonderful comments on our hotel. For a guest to say we are a "hidden Gem" makes us feel like we are doing our jobs to the fullest. We protray Southern Hospitality and want our guests to feel like family when they stay with us. We look forward to a return visit from you in the future.

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407 - 413 of 519 reviews

Reviewed December 27, 2013

The staff is wonderful, its very clean, the breakfast is fantastic! Everything you would look for during travels. Located right near the exit within walking distance of quite a few restaurants. Feels like you're right at home!

  • Stayed: December 2013, traveled solo
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Review collected in partnership with this hotel
Thank Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded December 30, 2013

Beth S.

It is wonderful to hear that we will be the hotel you stay with each time you come to London Kentucky. We are thrilled that your stay was that memorable that you shared it with our online community. Thank you so very much and we look forward to seeing you in the future.

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Reviewed December 26, 2013

Our stay at the hotel was great. There is friendly staff that will do everything to accommodate you and the continental breakfast was excellent. The room was very comfortable and it was overall a wonderful stay and we will definitely stay again.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with this hotel
Thank Jessica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded December 30, 2013

Jessica A.

I am pleased to know that you stay with us at the Country Inn & Suites of London Kentucky was right on the mark. We strive to make the accamodations at our hotel to everyones liking. And we love to go above and beyod to make your stay that much better. Again please except our many thank you's and we look forward to seeing you in the New year.

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Reviewed December 24, 2013

Stayed at the Country Inn & Suites-London for a quick weekend getaway. Everything was wonderful! The staff was so accommodating and friendly. The room was perfect...it was large, clean and have everything anyone could ask for. Breakfast was fantastic and the indoor poool and hot tub was a major plus! I can't wait to make another trip to the Country Inn & Suites-London! Thanks for the great stay!

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with this hotel
1  Thank casey c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded December 26, 2013

Dear Casey C,


It's wonderful to know that when you planned your quick trip you chose our City and hotel. We send you lots of Thank yous for the kind words you said about our hotel. My staff is overjoyed that they could make your stay with us so special that you would commend us on tripadvisor. We hope to see you in the future and share some more of our Southern Hospitality with you.

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Reviewed December 22, 2013 via mobile

We stayed in this hotel during a family mini vacation. First, let me warn you that your GPS may route you into the country about 2 miles from the interstate. That is incorrect. The hotel is directly off the interstate, behind Starbucks (another plus). We noticed immediately that hotel was decorated nicely for Christmas. The staff was personable and friendly, and the lady at the front desk also admitted her frustration with the GPS system incorrectly directing guests. She gave us clear directions to the pool, the elevator, and to the hot beverages/ snacks. I always like those added touches.

The hotel room was smaller than I thought it would be, but it was fine nonetheless. The biggest negative is that we constantly heard a whistling wind through our window (this scared our young children). It sounded like a terrible windstorm, when in reality, it was not. Also, we could not keep the curtains from blowing quite a bit when the heat was running.

The pool area is small but sufficient. It was, however, so hot in there.

The breakfast had a great variety of both sweets and meats (and grains). We all found more than enough to eat well.

Overall, a great place to stay in a good location. I will stay there again.

Stayed: December 2013
1  Thank lockeygirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded December 30, 2013

lockeygirl1,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at the Country Inn & Suites of London Kentucky. We will definetly take your feedback and implement some changes to make the hotel a better place for our future guests. We look forward to your next stay.

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Reviewed December 20, 2013

We use the Country Inn & Suites of London, KY several times a month for our Company's out of town visitors and have always had great reviews. From making resrevations through check-out, all of the staff are always very courteous and helpful. The rooms are very clean and spacious with working & resting areas, as well as being quiet. The complimentary breakfast is always great. Great location directly off interstate near several restaurants, shopping areas and theater. Our company will continue to use this hotel.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with this hotel
Thank SandyLondonKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded December 26, 2013

Dear SandyLondonKy,

Thank you so much for the wonderful words you said about our hotel. My satff and I would like to extend a warm thank you for staying with us when you have business in our town. Your words have really touched us.

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Reviewed December 16, 2013

Did not make a reservation - just stopped to see if a room was available. Was traveling with my parents to bring them home from FLA. Was able to book a 2 bedroom suite which was perfect for our needs. The beds were excellent quality. Hotel lobby was decorated beautifully for Christmas.

Room Tip: 2 Bedroom suite does not have a bedroom door - however it's tucked around a corner so still very...
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  • Stayed: December 2013, traveled with family
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Thank Hedgy56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this reviewResponded December 17, 2013

Dear Hedgy56
We are delighted to read that you enjoyed your stay with us in London Kentucky. Your wonderful words about our hotel make us overjoyed. We strive to give a little "southern hospitality" with every stay because we know that there are so many choices along the road. Thank you for your feedback and for taking the time to write about your experience.

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Additional Information about Country Inn & Suites By Carlson, London

Address: 2035 Highway 192 W, London, KY 40741-1623
Phone Number:
Location: United States > Kentucky > London
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in London
Price Range: $82 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, London 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Country Inns & Suites London Hotel London
Country Inns And Suites London
Country Inn London
London Country Inn

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