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“Room we ended up with was well maintained and good quality...”
4 of 5 bubbles Review of Days Inn London

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Days Inn London
Ranked #11 of 12 Hotels in London
Rock Falls
1 review
“Room we ended up with was well maintained and good quality...”
4 of 5 bubbles Reviewed June 3, 2013

Room we ended up with was well maintained and good quality. Managememnt needs to make sure all room meet requirements.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    5
    11
    18
    25
    63
See reviews for
52
25
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15
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed May 9, 2013

The one thing i told the clerk is i must have wifi for work and he said that his wifi worked great. I got in my room and had trouble so i called to the desk and he said it was because of the rain. The next day it was a beautifull day and still no wifi so i called again and the guy basiclly calls me a lier saying that no one else at the hotel was having a problem. I walked down to the lobby and asked him to show me how to get on his wifi with my computer in my hand, he then said o yeah i cant get on mine either! 1 thing, i said all i need is this 1 thing and they lied to me because i was renting 2 rooms for a week and my guess is they didnt want to admit there wifi is trash and lose the money. Find a better hotel.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patinataz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Parma
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed April 26, 2013

I stood in line for nearly 30 minutes waiting to check in. Only 2 people working and one was in-training. There was only 2 people in front of me, but it was chaos.(that should've been my clue to leave) The beds were AWFUL! Lumpy, bumpy and with a high spot in the middle. It was incredibly noisy all night long. We stayed upstairs (no elevator) and had to be extremely careful, as the edging on the stairs was all torn loose and we could have easily fallen. The breakfast was a joke...no fresh fruit...no bagels....weak coffee(it tasted like they used the same grounds twice). There was trash in the dresser drawer. The note pad on the bedside table had scribbling all over it. The sheets were sooo old they were nearly see-thru. The pillows felt like a multitude of round foam balls inside a bag. Not a good experience!

Room Tip: Drive on by and find another place.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cardlady123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnOfLondon, Front Office Manager at Days Inn London, responded to this review, May 6, 2013
Thank you for giving us your feedback. It is very important to us. We do apologize that your stay wasnt a pleasant one. However, we have updated our rooms with all new beds, pillows, sheets, new carpet and paint. Also, our sidewalk on the second floor is safe and secure. We dont have bagels, we have english muffins and the coffee grounds are not ran through twice. We make fresh coffee with every pot.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterford, MI
Level Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
1 of 5 bubbles Reviewed April 26, 2013

We had one requirement and two "would like to have" on our list for our overnight stay: 2 queen beds; indoor pool; free breakfast. This one checked all boxes.

HOWEVER, the pool didn't have a restroom, so swimming and running back to our room in 40 degree weather dripping wet, made this amenity unusable.

The beds, while comfortable enough, were dressed with disgusting bedding (holes and stained--see photo). Bathroom was gross, we only used the toilet, as towels were yucky. We asked for a new blanket and some extra pilliows. The nice girl at the front desk did provide pillows, but there were no other blankets (they were in the "wash").

The room was freezing when we got there, and it took quite a while for heat to warm the room up.

Breakfast was not something we partook in, because of our experience the night before made us gun shy to make the stay worse. There were dead bugs in the vanity light, rusty fan/light in the bathroom (see photo). Thought we saw a huge bug behind the picture on the wall, only to discover big holes in the wall (see photo). Refrigerator was rusty and old (see photo).

I WOULD NOT RECOMMEND THIS HOTEL. Drive another half hour down the road to stay somewhere nicer.

P.S. I suspect there will be a rebuttal to this submission (after reading other negative comments and responses from management) denying most of what I've said, but ignore them. The reason this hotel isn't getting good reviews is a result of this management, and until they admit they have a problem it will not get fixed. Also, she should consider using spell check.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnOfLondon, Front Office Manager at Days Inn London, responded to this review, April 26, 2013
We dont have a restroom in our pool area, and we apologize for that. Also, we apologize that the heat took a little bit for it to heat your room, but we dont leave the heat/ac on during the day. Our towels are new and very clean. The walls have fresh paint on the and have no holes. Housekeeping and manager checks every room daily.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn London

Property: Days Inn London
Address: 207 Hwy 80 West, London, KY 40741
Location: United States > Kentucky > London
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn London 2*
Number of rooms: 70
Official Description (provided by the hotel):
Refresh for your exciting Kentucky vacation at Days Inn London hotel, near Laurel Lake. Located off Interstate 75, our London, KY, hotel offers a wide variety of conveniences to help you get the most from your trip. Each morning, enjoy a free Daybreak continental breakfast, which includes scrambled eggs, biscuits and gravy. Use free Wi-Fi Internet access to scout out destinations in our beautiful area or check the conditions on the lake from your hotel room. If you feel like relaxing, swim in our heated indoor pool. We offer free parking for your car, bus, truck or RV at our pet-friendly hotel. Nearby, you will find a couple outstanding restaurants that offer a discount off your bill for staying with us. Also, we are currently renovating our rooms to make a more enjoyable stay for our guests. We invite you to come and stay with us and experience our new rooms!! ... more   less 
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