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Hampton Inn London-North
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Reviews (498)
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All reviewsgreat hotelcookiesrecommend this hotelcomplimentary breakfastrooms are cleanthe entire hotelstaff was very friendlyafter a long daywould definitely stay here againnight's sleepnice staynice breakfastdesk clerkroad tripwafflesindoor poolthe breakfast area
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331 - 336 of 498 reviews
Reviewed August 4, 2014

We stayed here one night on a trip down I-75. I reserved two rooms, each King bed/study w/sofabed -- it was all they had left, and we were told when I called that 4 would not fit in one room (not true, the desk clerk was misinformed. More later). We arrived at 1am, so were happy to get checked in quickly. We just wanted a good night's sleep so we could drive some more the next day. The room I was in had a comfy king bed and full-size sofa bed (not twin as I was told on the phone); would have slept 4, but the two of us slept great.

Almost every employee we met in the morning was cheerful and helpful, and breakfast, while not a huge selection, was typical Hampton and perfectly adequate.

Now here's the rest of the story: I found out after we were in the car that the other half of our group did not have a sofa bed in their room, just a chair and ottoman. They checked, it was not a sleeper chair. It was just father/son, so they shared the King bed with moderate success (son is a kicker :/). I called back to the hotel, requesting a credit for the difference in price between the King regular and King study room. I was told that the computer showed that room 217 had a sofa bed, so that was that. I told her that we had just been in the room, and no, it did not. I was put on hold, and she came back and said that she had checked, and yes, it had a sofa bed. ?????? Excuse me? Apparently, what the computer says is law, personal guest experience be damned. She offered to have an assistant manager call me back when they had time, but by this point I felt like I had invested enough time in being told, basically, that we were idiots and couldn't recognize a sofa bed if it bit us on the behind. Too bad we didn't have a picture! BEWARE, fellow travelers, they don't necessarily know what is in their own rooms. Hopefully they'll change the computer, or put a sofa bed into 217. And don't expect the female day clerk with long, curly reddish hair to know anything about the rooms.

  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Ohio39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2014 via mobile

Everything was clean and tidy. Beds are comfortable and place was quite. Front desk persons were very helpful. Breakfast was well maintained and many options. Overall great overnight location. Has a pool but didn't have time to enjoy it.

Stayed: August 2014, traveled as a couple
Thank travel1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2014

Hotel was very clean and quiet, and staff was friendly. We arrived at 9:30 pm and were thrilled to find that the pool was open 24 hours. My daughters were hoping to swim for a bit to unwind after riding in the car for 10 hours. We were afraid we had arrived too late for that but were pleasantly surprised. The breakfast was good. There were great omelets, which I haven't seen at a Hampton before, and fresh fruit. The hotel was a bit hard to find in the dark as it was easy to pass by the road it sits on. Overall it was a great choice for our stopping point on the way home from vacation!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Janel8595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2014

Stayed here for the weekend while visiting friends and boating at Laural Lake. This hotel was what I expected from a Hampton Inn, where I always stay. Clean, comfortable, quiet with the features I expect from this company. Very friendly staff and breakfast lobby area was comfortable and roomy.

  • Stayed: July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Thelma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2014

Wife is very picky and she was well pleased with the complete overnight stay. Breakfast was very good and the staff is extremely pleasant. Exercise room is somewhat limited. The bed was one of the most comfortable beds we have ever slept in.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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