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“Not up to par”

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Ramada Lexington North Hotel & Conference Center
Ranked #51 of 71 Hotels in Lexington
Indianapolis, Indiana
Level 6 Contributor
659 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
“Not up to par”
Reviewed May 23, 2013

At check-in I was assigned room #x11x. I could not get into the room.............I pushed so hard that I was afraid that I would break something. I returned to the main desk.......the clerk walked back to the room with me and was able to open the door. The door jamb was badly split and one had to slam the door very hard to get it to close.......and sometimes that did not work. I then discovered that the security lock would not engage. So much for that room..............I returned to the main desk and requested another room.

Room #x22x had a good door, so I felt a little better.............actually not bad as long as you did not want to know what time it was (as the clock did not work)

The only highlight about this place is that the breakfast was decent and the lady that serviced the breakfast room is a wonderful person.

Room Tip: stay at a different property
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Helpful?
Thank gold-vintner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mskaty, General Manager at Ramada Lexington North Hotel & Conference Center, responded to this review, May 29, 2013
Thank you for taking the time to notify me concerning your stay at the Ramada Conference Center, your comments concerning our facilities and services are greatly appreciated. It is comments from our valued customers that insure the management and staff of the Ramada Conference Center continue to do our best to provide well maintained facilities and friendly, efficient, courteous service.

I am so sorry that your stay was not as it should have. Please rest assured that your concerns have been addressed and we do our very best to see that they to do happen again.

Thanks again for your comments and concerns.

Have a wonderful summer.

Sincerely,

Katy Stephenson
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • English first
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English first
Pinehurst, North Carolina, United States
Level 5 Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 9, 2013

This picture of the "Fitness Room" says it all....circa 1972. While my room was totally acceptable, for the Priceline price I paid, the rest of the property needs a wrecking ball! The staff was friendly enough, but there's not a lot you can do when the place is falling down around you. I echo the "nasty pool area" post...glad I wasn't swimming! No neaby restaurants except the one on the property & a Waffle House next door. If this is a 3 star property I'm the Pope!

Room Tip: If you must stay here - or this property ins your Priceline bid, ask for a remodeled room a the Broa...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Lexington North Hotel & Conference Center

Property: Ramada Lexington North Hotel & Conference Center
Address: 2143 N Broadway, Lexington, KY 40505
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 71 Hotels in Lexington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Lexington North Hotel & Conference Center 3*
Number of rooms: 145
Official Description (provided by the hotel):
Please Pardon Our Dust!!! Hotel Public Area's, Dinning area, Lounge and all meeting space currently under renovations to Better Serve You. Our Shuttle Service is free to our Guests for Pickup or Delivery to the LEX airport but must be schedule 42 hours prior to arrival. There is a $150 Deposit required by all guest upon check-in to ensure no smoking or damages to our rooms and will be refunded upon check-out if no evidence of smoking or damages found. It can be paid by Credit Card or Cash. If paying by credit card there will be a $150 hold put against the card which will be release upon check out if all is ok, but may take 3 to 7 days to return to your account based on your Banks Polices. ... more   less 
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Also Known As:
Ramada Hotel Lexington
Lexington Ramada
Ramada Lexington

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