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“Worst room I have ever stayed in”

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Crossland Economy Studios - Lexington - Patchen Village
Ranked #62 of 71 Hotels in Lexington
Reviewed March 16, 2013

Worst place I have ever stayed it was just nasty the bathrooms were dirty the door. Looked as if was broken into and the only good thing was the staff but the problems were out of there controll I was glad to leave

  • Stayed: March 2013
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4  Thank Timmpee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 - 41 of 54 reviews

Reviewed December 10, 2012

I have been a guest at this location for the past 10 months with my crew. The staff and management here are the best in hospitality. Always greeted with a smile and eager to assist you with your stay or just finding your way around town. Although the hotel has some age on it the rooms are clean and well kept. I would definitely recommend this hotel to anyone loooking for a quiet place to call home while traveling. I'd say it is the best kept secret in Lexington, KY! Della...keep on doing what you do...it works!

  • Stayed: February 2012, traveled on business
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2  Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe O, Manager at Crossland Economy Studios - Lexington - Patchen Village, responded to this reviewResponded December 20, 2012

Thank you for your review. The hotel staff work hard to provide the best stay possible and create a "Home away from Home". Thank you again and come back.

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Reviewed October 31, 2012

this hotel is amazing. good location to reasturants and shopping. the room was clean and it smelled real good. a frigerator is provided with all ammenties. all of the workers there are super nice.got extra towels with no problem. would recommond this hotel to anyone. i will be back.

  • Stayed: October 2012, traveled solo
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1  Thank Belinda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe O, Manager at Crossland Economy Studios - Lexington - Patchen Village, responded to this reviewResponded November 1, 2012

Thank you for your posting. GREAT service is what the staff at Lexington Patchen Village strive to provide with clean rooms and smiles plus a convenience location. The well equipped kitchen really works out well when you stay for a week or more. Thank you again and come back and see us next time you are in town.

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Reviewed October 29, 2012

We were scheduled to stay at this hotel for one week,we could only stand it for 3 hrs.the rooms were filthy. The seats to sit on were stained to the point we put towels on them to sit. the wall paper in the shower was peeling off one look behind it revealed large amounts of black mold.Crayon scibling all over the door. Floors were filthy.carpet was stained.Th entire building smelled of cigarette smoke. It is a wonder the health department hasnt shut them down. the absolute worst hotel we have ever been to.

  • Stayed: October 2012, traveled on business
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1  Thank jeff l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe O, Manager at Crossland Economy Studios - Lexington - Patchen Village, responded to this reviewResponded November 1, 2012

Thank you for posting your review. I regret that the room did not meet the standards that I and the company expect. The managers are reviewing how this happened and the room is being repaired now. I hope when you are in Lexington again that you will stay at Extended Stay America.

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Reviewed October 12, 2012

WE were here for a medical emergency and Della made us feel right at home very caring, accomodating and helpful,the staff was also very friendly and helpful,they made us feel right at home ,everything was conveniently located and we will never stay anywhere but EXTENDED STAY AMERICA.PACHEN VILLAGE. THANK ALL OF YOU FOR EVERYTHING .YOU ARE THE BEST.

  • Stayed: September 2012, traveled with family
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Thank guest1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe O, Manager at Crossland Economy Studios - Lexington - Patchen Village, responded to this reviewResponded October 14, 2012

Thank you for posting your review. Della does a great job and makes all her guests feel like they are family. Hope to see you on your next visit to Lexington.

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Reviewed October 12, 2012

My experience here was beyond my expectations, The management and Staff team here has helped make my stay as comfortable as possible by taking care of all my needs. If I was to ever come back to the area again in the future, I would come back here again for sure. The location is great being so close to many stores and restraunts within walking distance. I have had a home away from home experience even though my expectations are quite higher than most people they took care of all those needs. I would recommend this Hotel to anyone coming to Lexington.

Room Tip: If your a Non smoker don't accept any rooms from the first floor and park in the front so you do...
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  • Stayed: October 2012, traveled on business
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Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe O, Manager at Crossland Economy Studios - Lexington - Patchen Village, responded to this reviewResponded October 14, 2012

Thank you for posting your review. Home away from Home experience is what we like to hear. Come on back and stay again when you are in Lexington. Thank you again!!

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Reviewed October 11, 2012

This property is professionally run and managed with the needs and comfort of the guest foremost in the mind of the staff. Everyone here is so kind and really make for a home away from home experience. The room is comfortable, the location is convenient ( I counted 31 restaurants, 2 grocery stores, a department store, movie theater, etc. all within walking distance), the internet is reliable and the property is quiet. What more could a long term business traveler want at a great price? Kudos to all, I will stay again and again!

  • Stayed: October 2012, traveled on business
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Thank hphaynesjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe O, Manager at Crossland Economy Studios - Lexington - Patchen Village, responded to this reviewResponded October 14, 2012

Glad to hear from you and thank you for posting your review. Great Room + Great People + Great Location + Great Price = Great Value. Thank you again for your comments.

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Additional Information about Crossland Economy Studios - Lexington - Patchen Village

Address: 2750 Gribbin Dr, Lexington, KY 40517-4412 (Formerly Extended Stay America)
Location: United States > Kentucky > Lexington
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #62 of 71 Hotels in Lexington
Price Range: $56 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Lexington - Patchen Village 2*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to Crossland Studios - Lexington - Patchen Village. We are just 3 miles from the University of Kentucky and 4 miles from Lexington Center. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 
Also Known As:
Extended Stay Lexington
Extended Stay America Lexington
Lexington Extended Stay

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