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Reviews (1,243)
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All reviewsrupp arenaconvention centerfree parking across the streettriangle parkself parkingroom serviceuk basketballwithin walking distancebasketball gamedowntown hotelbreakfast buffetfront desk staffgreat place to staythe room was nicebeds were comfortablestaff was very friendlylobby
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Reviewed August 21, 2017

Attentive service, exceptionally clean, well appointed room. Front desk makes you feel genuinely welcome. Nice touch to have a note from the room attendant upon arrival. From the front door to the restaurant service, people are friendly, thoughtful, and polite.

  • Stayed: August 2017, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank lawrenceg703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2017

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ron v, General Manager at Hyatt Regency Lexington, responded to this reviewResponded August 24, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 21, 2017

This hotel charges for everything. You have to pay $15.00 for breakfast and believe me it was the same food they have at the free Hampton Inn breakfast. They do not have coffee in the lobby, you have to pay for that also at the bar. You can brew a tiny free cup in your room but that's it. Oh, you get free refills on the paid coffee if you carry your cup around with you. The air conditioning lacked it was always hot in our room at night. They were always out of hot water. I would not stay at this hotel again. We were there for a business conference or we would not have stayed there to begin with. Parking is across the street so unless you want to walk a ton you will need to use the valet parking and pay for that also.

  • Stayed: July 2017, traveled on business
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    • Rooms
    • Service
Thank dchaney2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron v, General Manager at Hyatt Regency Lexington, responded to this reviewResponded August 24, 2017

Thank you for reviewing your stay at our hotel.
I apologize it did not live up to your expectations.
Your feedback is important to us and we will certainly take your suggestions to heart.

Thank you again for your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2017

  • Stayed: August 2017, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ron v, General Manager at Hyatt Regency Lexington, responded to this reviewResponded August 24, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 21, 2017

  • Stayed: August 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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