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“Enjoyed Our Stay at the Hyatt Regency!”

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Hyatt Regency Lexington
Ranked #7 of 71 Hotels in Lexington
Certificate of Excellence
New York City
Level Contributor
72 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Enjoyed Our Stay at the Hyatt Regency!”
4 of 5 bubbles Reviewed July 20, 2011

The Hyatt Regency in Lexington was a very nice experience! The front desk staff - ALL -
of the front desk staff (and we got in nearly midnight) - were all friendly, professional and nice! No matter when you had cause to ask for something at the front desk, for instance, booking the shuttle, the staff is just great. Any time of the day (or night!) Also,
it is very convenient that the hotel offers complimentary shuttle van service to/from the airport. That was an added bonus.

Now, the room was clean and spacious! The bathroom, spotless. Bed and pillows very comfortable. Coming into the hotel, the lobby is beautiful. The restaurant where we had breakfast (very good) is also lovely (love the bamboo!) and the waitstaff very good.
For those who like to shop, there are quite a few stores adjacent.

Yes, you could stay at a cheaper hotel, but having said that, at least you get your money's worth if you stay here. We enjoyed our time in Lexington, and when we return, we would stay at the Hyatt again.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DonNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattMGR, General Manager at Hyatt Regency Lexington, responded to this review, July 22, 2011
We appreciate your excellent review of our hotel. We are happy that your interactions with our staff were universally positive and we will be sure to share your feedback with our associates. We'll also share your nice comments about the condition and cleanliness of your guest room with the staff members in Housekeeping and Engineering departments.

Once again, thank you for taking the time to make us aware of your experience. We look forward to serving you again in the near future.

Larry Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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933 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
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English first
greenville, sc
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 bubbles Reviewed July 11, 2011

Stayed here ahead of a meeting in one of the hotel's ballrooms. Staff was courteous, location adjacent to Rupp Arena convenient for all downtown Lexington activities. That being said, the room was over $150 with AAA discount (not including wifi or valet parking, self parking is available across the street at no charge). Seemed a bit steep for a fairly standard hotel room.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank deepfreud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattMGR, General Manager at Hyatt Regency Lexington, responded to this review, July 13, 2011
Thank you for taking the time to make us, and other travelers aware of your experience at our hotel in July. We appreciate your positive comments on the quality of our guest rooms, the cleanliness of our hotel and the courteous service you received from our staff of associates.

Our rates will vary based on the demand for hotel rooms in the Lexington market, so we assume you stayed during a busy time. We believe that our hotel offers travelers that seek a full service experience an excellent value. If you are visiting Lexington again in the future, please feel free to reach out to me and I will handle your reservations myself.

Larry Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed July 3, 2011

The bed was so comfortable I didn't want to get out! The room was very clean and well appointed, would have liked a fridge or minibar in the room cause we had some things to keep cold but no big deal!

We were only passing through Lexington but I imagine this would be a great location if you need to be downtown.

Only negative was the noise from the doors to other rooms - the doors slam shut and they are so loud when they do which is not great in the early hours of the morning if you are trying to sleep.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oz2nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chesapeake, va
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 7, 2011

I stayed at this Hyatt Regency during the first week of June to attend a conference. Check in was a breeze. The front desk person, Kari, was very professional and had a knack for remembering names and other small details. My room (on the 16th floor) was fresh and clean. The linens were crisp, and the high-speed Internet worked well. I had a nice view of some city skyline and what some locals call "Triangle Park."

The hotel is right next door to the Rupp Arena and a small mall, very, very convenient if you are there for an event. The University of Kentucky's campus is a nice, easy 20-25 minute walk from the hotel.

I ate a couple of meals in the hotel's Blue Fire Grill. The food is delicious, but the pricey prices are about what you would expect to pay for hotel fare. The chef, Rob, was very friendly and chatty. When he was not in the kitchen preparing meals, he could be seen walking the dining room, talking with customers, asking about the quality of his meals.

During my stay, there was a youth group of some kind staying there, so the lobby, while spacious, was sometimes crowded and noisy. Also, for the conference, many of the conference rooms were in the basement of the hotel, and as such, some of the meeting rooms had the damp, moldy smell and feel of a basement.

All in all, it was a wonderful stay. I would stay again without hesitation.

  • Stayed June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank produce592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattMGR, General Manager at Hyatt Regency Lexington, responded to this review, June 9, 2011
Thank you for your very positive review of your experience at our hotel this week. We are delighted that you enjoyed your stay and are recommending our hotel to others. We genuinely appreciate that you mentioned several of our associates and we will certainly pass on your compliments to them. Although our hotel was very busy with the KY FFA, we're glad that these great Kentucky kids did not disturb your visit, as we are excited that they will return to our hotel with their conference next year. Finally, we will check on the meeting rooms to see if we can get the issue you mentioned resolved. Thank you for bringing it to our attention.

Larry Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed April 24, 2011

I was staying down the road and the Spring Hill Suites which was just fine. But when I saw the same rate offered at this hotel I decided to try the place. It was such a pleasant surprise. The decor in the common areas is very nice - even the indoor pool. I have to comment on the pool because it was open 5 am to midnight which was really convenient with a child and it was so nice to be in a pool area that was actually well designed - not your average hotel pool setup. Note - no whirlpool in the pool area.

The room was not large but was just fine with a fridge, desk, and nice tv. Basic bathroom.

Being attached to Lexington center was really helpful because it rained our entire trip and so we had some place to walk around. The shops are good for browsing - not necessarily hard core shopping. When the weather was ok, the location of the hotel was great because we could go take walks in the downtown area which I have not been able to do at other Lexington hotels outside of the downtown area.

The staff was very friendly and helpful. This hotel also really upgraded my opinion of Lexington. We go to Keeneland every year and this is now our go-to hotel.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joCChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattMGR, General Manager at Hyatt Regency Lexington, responded to this review, April 28, 2011
Thank you for your very positive review of our hotel. We are very proud of our newly renovated guest rooms, our sleek public areas and our newest addition, the BlueFire Grill. The Hyatt Regency is definitely the place to stay during the annual Keeneland Race Meets due to our convenient downtown location, our friendly professional staff and our proximity to Keeneland.

Larry Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
1 review
5 of 5 bubbles Reviewed March 6, 2011

We weren't sure what to expect with this recently renovated Hyatt hotel in Lexington, Kentucky, but our expectations were exceeded at every turn. The accommodations were first-rate, including the recently renovated room and the extraordinarily comfortable bed. It was clear that the Hyatt Regency Lexington has embraced a "guest-first" approach to customer service, as the staff was friendly and knowledgable at every turn. We loved the changes made to the new BlueFire Bar and Grill, and the breakfast food was exceptional. Its new design puts you in a good mood right from the start. Great job on the re-design. We will definitely stay here again in the future!

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Staycationer4You
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed February 7, 2011

The room was very nicely decorated ... the hotel has obviously been renovated since my last stay. The bed was very comfortable, and the flat screen TV very nice. The lounge was recently renovated and has a very modern look. We watched the UK - FL game on one of the many flat screen TV's in the lounge. The food / appetizers we had were very good and they also make a Killer Bloody Mary !! Highly Recommend !!

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PFN-Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattMGR, General Manager at Hyatt Regency Lexington, responded to this review, February 9, 2011
Thank you very much for your excellent recommendation of our hotel. We are happy that you recently returned to our hotel and have seen the results of our $18Million renovation and how it has transformed our property. By the way, if you loved your Bloody Mary, on your next visit you should try a Woodford Reserve bourbon, we offer a private selection bottled especially for the BlueFire Grill.

Larry Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Lexington

Property: Hyatt Regency Lexington
Address: 401 West High Street, Lexington, KY 40507
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington
#11 Business Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Lexington 3.5*
Number of rooms: 366
Official Description (provided by the hotel):
A landmark tower rises in the heart of Bluegrass Country. This is the Hyatt Regency Lexington located in the heart of downtown... a superb combination of elegance and style. You will enjoy exquisite comfort and convenience in 365 luxurious rooms including 9 suites. A dramatic 7-story atrium lobby is the ideal gathering place before shopping at Victorian Square which is connected to the Hyatt by glass skywalks. Additional features include the Glass Garden restaurant, Lobby Bar, a heated indoor pool, a fitness center and complimentary parking. The Hotel is part of the Lexington Center Complex which also houses the Lexington Convention Center, the Civic Center Shops with over a dozen boutiques and food court, the UK Basketball Musuem and Rupp Arena - home to the University of Kentucky Men's Basketball team, the Lexington Horsemen National Indoor Football team and various concerts and programs throughout the year. ... more   less 
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Also Known As:
Hyatt Regency Lexington Hotel Lexington
Lexington Hyatt Regency
Hyatt Lexington

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