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“Lovely hotel - problem with receipt”

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Howard Johnson Inn Lexington
Ranked #48 of 71 Hotels in Lexington
Reviewed July 1, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Elizabeth W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 1, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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851 - 857 of 926 reviews

Reviewed June 30, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank herk4
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 2, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 30, 2013

Pros: The room was a great size and the pool was nice (even though it was crumbling apart). They offer free breakfast, but it's nothing special. We actually went somewhere else for breakfast. The beds were comfortable. It was quiet.

Cons: The staff wasn't the most friendly. The sheets on the pull out sofa were dirty (when I asked for new ones, I was asked if I could come get them or if they needed to make it for me). It took a long time for the hot water to reach the shower. There were no clean pool towels.

Despite being across from an adult shop, the location is near the interstate and has easy access to shopping & restaurants.

Room Tip: Only the King rooms has mini fridges and microwaves.
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  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Caitlin83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 2, 2013

Thank you for taking time to critique your recent stay with us at Howard Johnson's Lexington. It is reviews such as yours that let us know what areas need improvement. We are glad to hear that you found our rooms comfortable and our pool nice.

We are under new ownership and working hard to update and improve our property, in order to make our hotel an excellent hotel. Our staff constantly evaluates breakfast choices to determine what menu options are best for our valued guests.

It is our main goal to provide friendly service and clean rooms at a budget price. Please know that we have coached all of our employees to ensure that each and every guest receives friendly and adequate service in a timely fashion.

Thank you for staying with us at Howard Johnson's Lexington. It is our sincere hope that you will stay with us again the next time you are in the Lexington area.

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Reviewed June 30, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank David T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 2, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 28, 2013 via mobile

An excellent stay that well exceeded our expectations based on price. Large clean lobby with friendly staff that speak English as first language. Gorgeous, spacious and exceptionally clean room and bathroom. Great mattress and bed linens with lots of pillows. Larger pool suitable for lap swimming. Hot tub. Mediocre mostly cold foods for breakfast but breakfast room was very clean and large for a comfortable morning meal. I picked this for a quick cheap over night but would happily stay several nights if I were staying in area. Fantastic value!

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Rita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 2, 2013

Thanks for commenting on your recent stay at Howard Johnson's Lexington. We are glad to hear that you had an excellent stay. It is our number one priority to provide friendly service and clean accomodations at at budgeted price. We hope that you will stay with us again next time you come through the Lexington area. Thanks again for commenting on your stay with us at Howard Johnson's Lexington.

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Reviewed June 27, 2013

The Howard Johnson is a very budget friendly motel. The room was larger than expected and clean. The bedding and linens were comfortable. This is an older motel and our non-smoking room smelled as if it were once a smoking room. It is hard to get that odor out of carpet. The breakfast selection was small but adequate. The pool was nice but needed some updating. Overall, the HJ was an exceptional deal.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank cltutell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 2, 2013

Thanks for responding about your recent stay at the Howard Johnsons's Lexington. We are very happy to hear that you had a great stay. We are under new ownership and working hard to make all the necessary upgrades to make our great hotel an excellent hotel. We hope that you will stay with us each and everytime you are in the Lexington area. Thanks again for responding about your recent stay at Howard Johnson's Lexington.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Tabitha D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 1, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Howard Johnson Inn Lexington

Address: 2241 Elkhorn Rd, Lexington, KY 40505-4839
Location: United States > Kentucky > Lexington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 71 Hotels in Lexington
Price Range: $66 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Inn Lexington 2*
Number of rooms: 110
Official Description (provided by the hotel):
The SureStay Plus Hotel by Best Western Lexington, located in Lexington, Kentucky offers a comfortable, at-home experience with free Wi-Fi, a complementary hot breakfast every morning, and a caring staff that will know your name. All rooms have a refrigerator and microwave, as well as a flat screen TV with HBO® free of charge. We are just minutes away from Hamburg Pavilion with plenty of shopping and restaurants close by. ... more   less 
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Also Known As:
Best Western Regency Hotel Lexington
Best Western Lexington
Lexington Best Western

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