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“Disappointed”

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Howard Johnson Inn Lexington
Ranked #45 of 71 Hotels in Lexington
Reviewed June 27, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Tabitha D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 1, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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832 - 838 of 901 reviews

Reviewed June 25, 2013

Even though it was a nonsmoking room we could smell smoke. The bathroom mirror had hair on it as did the floor. I did report it to the front desk but not much concern was shown. Never could get the wi fi to work and the front desk blamed it on storms the night before. Breakfast consisted of two choices of cereal, bread for toast that was very dried out, a few apples and oranges, a few bagels and not much else. Worse breakfast choices I've ever seen. Probably what bothered me the most though was most of the first floor employees, including the front desk manager, were outside the patio door smoking for a long time and half the time the door was open so smoke wafted in. I've never written a bad review on a hotel but this was honestly the worst I've ever stayed in. At least the bed was comfortable and we could get some sleep before continuing on our travels.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
1  Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 1, 2013

Thanks for taking time to reflect on your stay at Howard Johnson's Lexington. We are very sorry to hear that your stay was anything less than perfect. It is unfortunate that even though a non smoking room is rented that somewhere along the way someone does not follow the rules and smokes in the room anyway. We have taken measure to ensure that doesn't happen in the future. We now charge a fine if it is found that someone smokes in a non smoking room. As far as the problem with employees smoking, we have now enforced a rule that requires them to close the door so the smoke will not drift into the building.

We are under new ownership and working very hard to improve in the areas that were less than perfect. Please know that we have reevaluated our breakfast to determine the items that will best accomodate our valued guests.

Again thanks for taking time to review your stay with us at Howard Johnson's Lexington. It is our sincere hope that you will stay with us each and everytime that you are in the Lexington area.

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Reviewed June 20, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank CmartinLouisville
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 1, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 16, 2013

  • Stayed: June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Shirley F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 1, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 13, 2013

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Bj W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 1, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 13, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
1  Thank Lisa A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 1, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 7, 2013

In town for four nights apartment shopping for college student this HoJo was a clean, comfortable place to work from. Lobby was nicely appointed, parking lots safe and clean and rooms reasonably well furnished and attended to. Breakfast bar was a bit slim on variety but certainly had enough to keep us going.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Douglas Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akshayp86, Manager at Howard Johnson Inn Lexington, responded to this reviewResponded September 1, 2013

Thanks for reviewing your stay with us at Howard Johnson's Lexington. We are very glad that you had a great stay with us. We are under new ownership and working very hard to make all the necessary changes to make our great hotel an excellent hotel. Please know that we are constantly evaluating our breakfast menu to decipher what items and addition of items would better accomodate our guests. It is a big plus to all of our guests that we offer safe, clean, and well kept grounds conveniently located to I-75 and I-64. Thanks again for reviewing your stay with us. We hope that you will stay with us again next time you are in the Lexington area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn Lexington

Address: 2241 Elkhorn Rd, Lexington, KY 40505-4839
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 71 Hotels in Lexington
Price Range: $53 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Inn Lexington 2*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Regency Hotel Lexington
Best Western Lexington
Lexington Best Western

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