I am rating this Homewood Suites compared to other hotels in this category. Obviously, there are much nicer resorts and hotels so it isn't fair to compare this property against the best hotels. With all that said, this hotel is very nice, but misses on a couple of points.
The good... The service staff was VERY nice and even upgraded my room based on my Hilton Honors status. The room was very clean, an important criteria for me and my wife. The property is located near some nice restaurants and is convenient to I-75.
The not so good... Something is wrong with the thermostat controls in the rooms. While I was checking in, the front desk clerk was actually taking a complaint call from another guest who was trying to get his/her room cooler. Once in my room I experienced the same problem. It seems that you can "sort of" control the temperature, but that appears to go away in the night when a master control does not allow you to cool your room. We had the temperature turned down to 65 and it still wouldn't cool the room. The dinner put out for guests was deli meat, but that was ok because we went out any way for dinner. The breakfast was a disappointment. The omelets were pre-made packaged things that no hen would have claimed as her work. The only cereal choices were sugar cereals. Coffee was marginal. I have stayed at numerous Hilton Homewood Suites and have always enjoyed the breakfasts so this may have been just a bad day.
In any event the property is nice and if the air conditioner ever gets fixed, this hotel would get 5 stars in it's category.
- Official Description (provided by the hotel):
- A home base for visitors to Lexington Welcome to our Homewood Suites by Hilton(R) Lexington-Hamburg hotel. Situated in the Hamburg Pavilion in the heart of Kentucky horse country and only minutes from downtown Lexington and major attractions, our Lexington, Kentucky hotel offers easy access to premier shopping opportunities and a fantastic range of restaurants. Enjoy a warm welcome at our Homewood Suites by Hilton(R) Lexington-Hamburg hotel. Offering a comforting, home-away-from-home atmosphere. Spread out in one of our spacious two-room suites on a comfortable bed and enjoy free high-speed internet access and a fully equipped kitchen. Indulge in an included hot full breakfast and enjoy friendly, helpful service at our Lexington, Kentucky hotel. Enjoy free internet access and excellent business and meeting facilities. After an exciting day discovering Lexington or a long day in the business center, refresh in our outdoor pool and enjoy the included evening social* from Monday through Thursday at our warm and inviting Homewood Suites by Hilton(R) Lexington-Hamburg hotel. ... more less
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- Also Known As:
- Homewood Suites By Hilton Lexington - Hamburg Hotel Lexington
- Homewood Lexington
- Hilton Lexington
- Lexington Homewood Suites
- Lexington Hilton
- Homewood Suites Lexington Hamburg