To start we were charged a lot more than the others in our group. We were told we were to have a suite at that rate, but others had larger rooms at a cost of a lot less. The room was terrible. Dirty carpets, smelly, and the bed is as hard as the floor (maybe harder). No mattress pad on any beds, no comforter just sheets, when asked about this at front desk they were unresponsive and said "that's the way we do it at this hotel and there's nothing they could about it." When I asked for a receipt for the stay they said I had my reservation confirmation, then asked again they gave me a paper with the hotel name on it without how much I paid or that my bill was paid and there was no balance.
Obviously I was not happy with my stay. i have stayed there in the past and wasn't real happy, but this was one of the worst hotel stays I've ever had and will not be staying there in the future.
- Official Description (provided by the hotel):
- Welcome to The Inn On BroadwayThe Inn on Broadway is ideally located for Lexington's business and leisure travelers. Nestled within 1.5 miles to University of Kentucky, Red Mile, Lexington Convention Center, Heritage Hall, Rupp Arena, Lexington Opera House and only 5.5 miles from the Blue Grass Airport and the legendary Keeneland Thoroughbred Racecourse. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Hotwire, getaroom.com, Orbitz and TripOnline SA so you can book your Inn on Broadway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Inn On Broadway Hotel Lexington