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“Bad Management, Horrible Service. Waste of Time.”
Review of O'Neill's Pub

O'Neill's Pub
Ranked #403 of 946 Restaurants in Lexington
Price range: $0 - $12
Cuisines: American, Irish
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Restaurant details
Good for: Bar scene
Dining options: Late Night
Reviewed September 10, 2011

I went to O'Neils on 9/10/11 to watch the UK football game (noon game) w/ 5 people. It should have been a sign when we walked in and it was completely empty. We got the "beer table tap" thing they offer for 5 people (advertised as 32 oz per person). We each had one 12 oz glass of beer and the tap cut out, with the flow meter saying we drank 160 oz (the 32 oz per person advertised). Waste of money, so we moved to beer buckets. During the game the waitress was nowhere to be found and we had to go looking for her to get drinks/food...she was usually hanging out on the patio. When we asked for our checks as the 4th quarter ended, it took the waitress 15 minutes to get them. The checks were all messed up of course and it literally took another 45 minutes to fix and process them. We left 1 hour after the game ended. The employees didn't acknowledge the horrible service and offered nothing to make up for it. Simply put, no one there cared about the customers. There were 3 guys walking in and out of some back room the whole time not helping with anything, I think one was the manager (who the bartender, while trying to fix are checks, mentioned he didn't ever do anything). O'Neils Pub was a horrible experience and I WILL NOT BE RETURNING.

    • Value
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Thank Brad W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 - 25 of 27 reviews

Reviewed April 15, 2011

The bar has a decent young professionals crowd on many occasions. I enjoyed listening to some good music out on the patio. The food is sub par, even for a standard pub. The burgers are straight out of a box and onto the grill, decent size but complete crap quality. Reuben is not too great either. And the option to add fries for an extra dollar makes me want to go elsewhere for food. Go to the Cellar or Charlie Browns for much better (and hand smashed) burgers at a lower price. Go to Ramsey’s for a Reuben, simple as that.

    • Value
    • Atmosphere
    • Service
    • Food
Thank themagichat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 13, 2007

Fun with they have certain bands.

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A TripAdvisor reviewer on Facebook
Reviewed November 26, 2007

It's great for night out drinking with friends, but for dinner, not my style

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Reviewed March 8, 2007

O Neill's has a great atmosphere and great Irish food.

Thank buckfuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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