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“Perfect Every Time” 5 of 5 bubbles
Review of Hilton Lexington Suites

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Hilton Lexington Suites
Ranked #11 of 71 Hotels in Lexington
Certificate of Excellence
Waynesville, North Carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Perfect Every Time”
5 of 5 bubbles Reviewed September 24, 2011

Everything at this hotel is marvelous from the service to the rooms to the amenities. Staff is outstanding...there for you ! The location the superb...in a complex with Joseph Beth Books, The Regatta and other restaurants, Whole foods and various shops. The bookstore cafe is a treat. The hotel has an upscale but comfortable bar and a dedicated chef for its restaurant. Nearby is a movie theater and mall....and, only a short drive to Keeneland or downtown. There are attractive lounges on each floor-perfect for "reunions" of any type. There is something for everybody within this hotel and many "extras" nearby. The rooms are large with separate living area, large closet, and beautiful bedrooms. The beds are comfortable with some offering a window wall and view of the pond and fountain. Fitness and Business Centers are available. Staying here is always a pleasure !!

Room Tip: Pond /fountain views
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  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carolinabluetwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at Hilton Lexington Suites, responded to this review, September 28, 2011
Thank you for your gracious comments. It is always nice when a guest can share their experience with us and providing us with a positive review. As you mentioned there is truly a lot to do in and around our hotel for everyone. Glad to hear the hotel, staff and service were to your satisfaction. We strive and work hard to ensure our guest have an exceptional stay. Thank you for being our guest and we hope to have you back soon.
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610 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Las Vegas, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 21, 2011

We stayed at the Lexington Hilton over the weekend and we really enjoyed the large rooms.
Room service was attentive and did a good job.

  • Stayed September 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ExplorationCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at Hilton Lexington Suites, responded to this review, September 28, 2011
Thank you for being our guest. I appreciate you taking a moment to give us your positive review, we love hearing back from our guest. Should travel bring you back to the Lexington area, we hope you choose to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Colorado
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed September 5, 2011

Okay place to stay - plenty of parking

I will second other reviewers about the bar next door near the pond. Sunday night music was blasting from their patio until well after 10:30 PM. Be advised.

Beds are comfortable if a bit on the thin padding side. TV lost satellite during downpour but eventually came back in.

Room 529 had zero shower pressure. Disappointing to say the least. Elevator went down on a Friday night and still was not repaired by Monday as I checked out. Inexcusable when there are only 2 to use.

Room furnishings are becoming a bit dated. Housekeeping was exceptional. I will second comments about the front desk staff. Not any more helpful than they had to be, and I checked in during a non busy period. Three people behind the counter, 1 had to answer the phone, 1 was just standing there watching, and 1 was actually checking people in. The "balconies" on the ends of the 5th floor are barely lit at night, unlike the other floors. This can be both good and bad - good in that no one will hang out in them and bad in that you will not want to either.

We had a catered breakfast as part of our function which was gross. Charged $15 and had gross powdered eggs and only coffee and water service - no OJ. Pool is outside here with No hot tub. Be forewarned.

Also, per the previous commenter, the men's room is still trashed on the first floor. Used it 3-4 times at different times of the day and it was both undersized (2 urinals and 2 toilets for an entire restaurant and bar?) and filthy with a bad odor.

Upon settling the bill I received a text from Capital One saying the hotel is charging me an extra $20 (Settled at $300 on the card, CapOne says the submitted charge is $320). No explanation for this on the unclear folio you receive at checkout. I had applied for upgrades (top floor, fountain-side, etc.) and they were not broken out on the bill leaving me to question an initial $99 room rate that quickly jumped into the $140s.

The place is simply OK. The only redeeming feature was the banquet staff on Sunday Sep 4 and the bartenders. Both should be commended for their excellent work. Everyone else here was simply meh with 90s attitude to match the interior of the place.

I understand now why the internet was so speedy in my room - while my event negotiated free wifi I would not be paying $10 for WiFi. Apparently none of the other guests would either.

Sorry, but I don't feel I got my money's worth. I had to laugh when the back of the suite door suggested $600 as the max room rate. They wish.

Room Tip: Follow the other reviewers and avoid pond-side rooms unless you like noise
See more room tips
  • Stayed September 2011, traveled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank stevestr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at Hilton Lexington Suites, responded to this review, September 19, 2011
Thank you for your review of your past stay with us. I always appreciate hearing from our guest. Your comments and feedback are valuable as they provide us places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job. The next time you have the opportunity to travel to Lexington I do hope that you will be our guest again – thank you for your review.
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SF
2 reviews
5 of 5 bubbles Reviewed September 5, 2011

Loved the location of this Hilton, so convenient and close to shops, restaurants, Whole Foods all within walking distance. Another plus is the front desk, management all very helpful and friendly! Loved the complimentary shuttle service that picks you up from the airport. Would definitely return.

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank j l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at Hilton Lexington Suites, responded to this review, September 19, 2011
I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction. Hope to see you return soon to the Hilton Suites Lexington Green....safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowling Green, Kentucky
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 25, 2011

My son recently began attending U of KY and this hotel was a good choice for us. The location is easy off of New Circle Road and has lots of restaurants and shopping nearby. The staff is alwasy helpful and attentive. There are hotels closer to campus but for our family the suite layout with seperate area for tv watching and sleeping just cannot be beat.

  • Stayed August 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LKStrange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at Hilton Lexington Suites, responded to this review, September 2, 2011
I am very happy to read your comments about your recent stay and glad that you found the location and the service levels of the hotel to your satisfaction. Hilton Suites Lexington Green is a short 4 miles from the University of Kentucky campus and I am glad you chose to stay with us. We wish your son all the best in his studies. Hope to see you return soon. Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach, Florida
Level Contributor
262 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed August 22, 2011

Hotel has large spacious rooms. The overall facility is clean but a little dated. The beds are cheap and even though covered in hilton bedding not too comfortable. Overall ok, good value if you are just looking for a place to crash.

  • Stayed August 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank FlyboyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at Hilton Lexington Suites, responded to this review, September 2, 2011
I appreciate you sharing your feedback with us and providing a good review. Thank you for staying with us and we look forward to having you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
130 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed August 19, 2011

Staff was nice, rooms clean and well maintained.
I was there for a relaxing weekend with my cousin. While we were there we met a family that uses this hotel for family renuinions regularly. They said they are always pleased.

Walk to shopping, not too far from downtown.
All in all a nice place to stay.

  • Stayed August 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JBN63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at Hilton Lexington Suites, responded to this review, September 2, 2011
Thank you for staying with us and taking the time to give a great review. It is always nice to get positive feedback as we do share it with our staff. Hilton Suites Lexington Green is a hidden treasure with plenty of banquet space and a retreat feel making it an ideal location for family reunions. Once again, thank you and we look forward to having you stay with us when travel brings you to the Lexington area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Lexington Suites

Property: Hilton Lexington Suites
Address: 245 Lexington Green Cir, & Nicholasville Road, Lexington, KY 40503-3318
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Lexington
#14 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Lexington Suites 3.5*
Number of rooms: 174
Official Description (provided by the hotel):
Full service, all suite hotel with atrium interior. Connected by walkway to shopping, dining and entertainment. ... more   less 
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Also Known As:
Hilton Suites Lexington Green Hotel Lexington
Hilton Hotel Lexington Green
Hilton Lexington
Lexington Hilton

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