First time at Cheapside. Started out sitting on the patio. My son ordered a beer on tap, our waitress came back "we're out," he asked what others were available and she squated down beside talble and reached for the table top list, knocking over the salt shaker and saying "S__t." After getting our drinks and placing our order my son noticed a huge storm brewing and heading our way (arriving in about 10 minutes). We noticed other wait staff asking their customers if they wanted to move inside. Ours was too busy talking to other staff inside the restaurant to notice. We finally went and asked her if we could move inside, her response - "sure, sit where you want." We headed into the bar area because we had overheard another waiter telling customers that the last storm that came out of nowhere drinched those customers sitting in the open air/covered part of the restaurant. When we sat down (most of the booths seating was in need of repair), there was a patron at the bar who was loud and using terrible language (not just a few times, but every other word out of his mouth was f____) - it was obvious he had had a few too many. Other patrons were looking at him, but the bartender did nothing. When another waiter (not ours of course) brought our food to our table (after waiting about 45 minutes) I asked if he could talk to the manager regarding the foul mouthed patron. He immediately went looking for the manager. The manager came to our table and asked how everything was - my food was not even warm, so he did take it back to the kitchen and returned with hot food (much quicker than the first time). He then approached the patron at the bar and took care of the situation. The next time our waitress showed up was to ask if it was going to be 1 check or 2. So you can gather that my experience wasn't great, and the food didn't make up for our waitress's lack of attention. Won't go back.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.