This is how Microtels used to be and then some. The check in staff was fast, friendly, and very helpful. They are in the midst of a remodel. They have redone the bathrooms and the beds so far.
The beds were very comfortable pillow tops. The bathrooms have new granite vanities and sinks. The bedding and the furniture will be done soon? The breakfast was the best we've ever had in a Microtel. They had patty sausage, biscuits & gravy, hard boiled eggs, minimuffins, yogurt, kashi granola, raisin bran, make your own waffles, and the other usual offerings. Check out was just like checkin. Too bad other Microtels haven't copied what these folks have done. We'd stay here again. 4 thumbs up!!!!!
Thank you for taking the time out of your day to complete our survey you are greatly appreciated. I am pleased that you had a good stay and appreciate your comments. We look forward to serving your lodging needs again in the future. Our renovations are still going on and the place is looking great. Thank you again for your time and your business.
Room was ok but it smelled like a cross between smoke and skunk. Pillows were not great. Tv only had one channel .... apparently we were missing the second remote. Used to have king beds but now all queen. Devote has been upgraded and they were renovating the lobby. Walks are super thin too.
I am terribly sorry for your unpleasant stay. Thank you for taking the time out of your busy day to complete our survey. It is greatly appreciated. I will investigate the odor in that room. I do wish you would come and try our hotel again I am sure you will have a better experience. Thank you again for your business as well as your comments.