My husband and I had made reservations at this hotel for a smoking room with two double bed. Upon arrival we learned that we were on the second floor and there were no elevators. Due to medical issues neither of us could climb stairs. There were no other rooms that we could be changed to so Samantha who was on the front desk graciously cancelled our reservations without any charge to us.
We weren't able to stay so we can't comment on the room but the service that is provided is as important to me as the room.
Thanks for the kindness and wonderful job you did Samantha!
- Official Description (provided by the hotel):
- Microtel Inn of Lexington is located just off interstate 75 at exit 110. Come check out all that Lexington has to offer.We are minutes from downtown, Hamburg shopping area, University of Kentucky Hospital, St Joseph Hospital, Transylvania University, Kentucky University, 9.5 miles to the Bluegrass Airport, Keeneland horse racing and 10 miles from the Kentucky Horse Park. Rupp arena is less than 4.5 miles from our hotel. We offer renovated rooms with new carpet. Our rooms are all equipped with flat screen televisions. We are blessed to have a wonderful staff with excellent customer service skills. Our hot breakfast includes biscuits and gravy, sausage, hard boiled eggs, danish, bagels, donuts, muffins, hot and cold cereal and fruit. ... more less
- Reservation Options:
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- Also Known As:
- Microtel Inn Lexington Hotel Lexington
- Microtel Lexington
- Lexington Microtel
- Microtel Hotel Lexington