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“Helpful staff”

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Hampton Inn Lexington South-Keeneland/Airport
Ranked #28 of 71 Hotels in Lexington
Certificate of Excellence
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Helpful staff”
Reviewed March 24, 2014 via mobile

We were in town for a basketball tournament at KBA. The staff could not have been more accommodating. The rooms were clean as was the breakfast area. Also, within walking distance to different varieties of restaurant options and shops or easy access to New Circle Rd if you'd rather head out. Awesome stay, would definitely recommend a stay at this hotel.

Stayed March 2014, traveled with friends
Helpful?
Thank mattheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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328 reviews from our community

Traveler rating
    140
    87
    54
    39
    8
See reviews for
112
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Tollesboro, United States
1 review
Reviewed March 24, 2014

The staff here is very polite and helpful. It's refreshing to be treated friendly. The front desk staff was very pleasant. The red carpet treatment was unexpected and definitely makes you smile. The rooms were clean and comfortable.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset, Kentucky
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 14, 2014 via mobile

Stayed here and was welcomed the minute I walked in the front door. The gentleman at the front desk was professional and so helpful always a smile on his face. Sasha the Manager, Mandy and even the maintenance guy were all great. Everyone wanted you to know that they appreciated you and were glad you were there.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 12, 2014

This is one of the nosiest Hampton Inns I have stayed in a while. You could hear all kinds of highway noise. The problem is the windows, they have screens with the capability of being have opened, which let a lot of road noise in. You could also hear other guests and tvs through the walls. I don't understand why Hampton allows such cheap construction methods and lack of sound proofing in their hotels. The shower enclosure had a very poor caulk job with some mold showing in the cracks. It appears the hotel had been repainted recently but the painters didn't paint the trim very well. The front door doesn't automatically open, so they makes it a hassle bringing in your luggage. The staff was very friendly. The hot tub was closed for repairs. The location was close to some restaurants which was nice.

Room Tip: Try to get a room ending in odd number TOP floor!
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dantillweed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hebron, United States
1 review
Reviewed February 19, 2014

We had a great stay. The staff was very helpful. Breakfast was amazing. Great location . Very close to many good restaurants. Kids had great time at the indoor pool. Thank you . We will be back. Chris

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nashville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 17, 2014

The breakfast offered no meat or biscuits. The 'Styrofoam' omelets were inedible. The hard boiled eggs were frozen solid. The antiquated bathrooms were so small that the door had to be closed to use the facilities or to access the shower. Due to the lack of proper exhaust, steam and odor remained a problem.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sasha_Love-Higgins, General Manager at Hampton Inn Lexington South-Keeneland/Airport, responded to this review, February 19, 2014
Thank you so very much for taking the time to write about your stay. I truly wished I had an opportunity to talk to you about your concerns. I do want to remind you that we do stand by our Hampton 100% guarantee and we strive to provide exemplary service to our guests. I would love for us talk to you a bit more offline so please give me a call at our property. We truly appreciate your feedback and will be looking in what may have transpired and how we can be better going forward.

Warmest Regards,

Sasha Love-Higgins GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Juliet, United States
1 review
Reviewed February 13, 2014

I had the privilege to stay at this hotel for a night while in Lexington with my husband for an overnight trip. Hotel staffs were very helpful, courteous, and really nice. Assisted us with the direction to our destination.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Adeola F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Lexington South-Keeneland/Airport

Property: Hampton Inn Lexington South-Keeneland/Airport
Address: 3060 Lakecrest Cir, Lexington, KY 40513-1706
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Lexington South-Keeneland/Airport 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
At the Hampton Inn Lexington South – Keeneland/Airport hotel, you are guaranteed a comfortable stay and great value. Only four miles from historic downtown Lexington and the Lexington Airport, you'll be at the heart of the action with exciting local dining and shopping nearby. During your stay, don't miss the nearby highlights that make the state famous, including the Red Mile Racetrack, Keeneland Racetrack, and our area’s many bourbon distilleries. Just five miles from the beautiful University of Kentucky campus, this Lexington, KY, hotel is a great place to stay if you are in town checking out colleges, taking in a game or visiting the kids. ... more   less 
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Also Known As:
Hampton Inn Lexington South Hotel Lexington
Lexington Hampton Inn

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