It's easy to complain but it was more than obvious that this hotel is in a transition period and we stayed during that transition, so you could see and smell that it was being repainted and work was being done on hallways etc. That was somewhat disappointing as all we wanted was a good nights stay, and ours was okay. You could also tell over time (prior to it being a Baymont) that there were a lot of smokers in the hotel. The bed and shower were great, we slept good. The room was a bit dark even with lights on, the TV remote didn't work (but it was very late by time we checked it and did not call the front desk) and the carpet both in the room as well as hallways etc. did need to be replaced because they were well worn and stained badly. The breakfast really didn't have that much for our liking.
Best of all...when we called while driving on the freeway to the hotel, so we could book a room, we spoke with the front desk clerk Angel and she was extremely helpful and very courteous. Once we arrived she was once again very good and you could tell she enjoyed what she did.
If we drive through the area again, I'm sure we would consider staying here again as I would think the upgrades and complete changeover to Baymont will be complete and up to their standards.
- Official Description (provided by the hotel):
- welcome to Lexington, the Horse Capital of the World and Heart of the Bluegrass. We are proud of the unique and diverse attractions we have to offer you and your family. Our hotel offers free continental breakfast, indoor heated pool and whirlpool. We also offer FREE Wireless High speed Internet access! We welcome all visitors, and while in Lexington, invite you to enjoy all the fine things we have to offer...outstanding restaurants, shopping areas, sports events scenic beauty and warm hospitality. We are located near the University of Kentucky, Rupp Arena, Keeneland, Kentucky Horse Park and 1.5 miles from Hamburg Pavilion, the second largest shopping center in the state. ... more less
- Reservation Options:
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- Also Known As:
- Envoy Hotel Lexington
- Envoy Inn And Suites
- Holiday Inn Lexington
- Lexington Holiday Inn