While staying at the Double Tree Suites Lexington for two nights recently, I was extremely satisfied with my experience and the outstanding customer service I received. The hotel location was convenient with easy highway access and there was a wide-range of shopping & dining choices for all ages close by. We stayed in a honeymoon suite featuring an ample, yet practical, two-room floor plan that was great for relaxing and entertaining without feeling cramped. While at first I was a bit put-off by the whirlpool bathtub in a corner of the bedroom, after spending a luxurious hour in the immaculate whirlpool tub with lots of pre-supplied towels, a nearby flat-screen TV, and no shortage of hot water, I changed my now tranquil mind! In addition to a stand-up shower & bidet, the large bathroom had a spacious double-door closet in the long hallway that served as an excellent “dressing room.” Other perks included warm cookies upon arrival, a 2-cup coffee/tea brewing machine, convenient bar sink in the living area and clean, comfortable sleeping accommodations. The only thing missing was a full-length mirror; however there was one in the lobby ladies restroom. Upon departure, we were granted a late check-out time which was helpful, however I overlooked packing my iPad. After contacting the hotel and explaining the matter, I was contacted by the General Manager, Jason Naper. Mr. Naper personally located the iPad in a prompt, efficient manner, as well as generously shipped it to me. I was highly impressed by the personal initiative and regard for my situation, as well as grateful! This situation was a true display of the safe, secure environment of the hotel and the well-managed housekeeping procedures & staff. I would highly recommend this hotel to anyone.
- Official Description (provided by the hotel):
- The DoubleTree Suites by Hilton Hotel Lexington is conveniently located near University of Kentucky and Downtown Kentucky. Our French Quarter style Lexington KY hotel is also minutes from the attractions of Lexington including Kentucky Horse Park, Keeneland, and Hamburg Pavilion for shopping! Our on-site restaurant is another convenience provided to our guests. Enjoy our whirlpool bathtubs, available in each guest suite! ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Hotel Lexington