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“Amazing stay”

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Residence Inn Lexington Keeneland/Airport
Ranked #21 of 71 Hotels in Lexington
Certificate of Excellence
Elizabethtown, Kentucky
1 review
“Amazing stay”
Reviewed September 30, 2012

All of the staff, from desk clerks to housekeeping to management, were exceedingly friendly and helpful. Smiles and courtesy from early morning at the wonderful hot breakfast to a midnight call for extra blankets. The kitchen in the suite was very nice, well stocked and even had containers for leftovers if you felt like cooking meals. The addition of Monday through Thursday social 'suppers' makes the extra expense for the hotel worth it for weekday travelers. And although I never used either, the workout room and the pool area both looked wonderful, and so did the laundry room for guests, charging just a dollar per machine.
Just a super, super place to stay!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tanya W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike T, General Manager at Residence Inn Lexington Keeneland/Airport, responded to this review, October 1, 2012
I would like to thank you for your gracious review of our hotel. I will make sure that your comments are relayed to my staff. We pride ourselves on giving the best customer service possible, and your comments reflect the fact that we are succeeding in that area.
I am also pleased that you were able to enjoy our complimentary breakfast along with our evening socials. We look forward to your next visit to Lexington.

Mike Tinker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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294 reviews from our community

Traveler rating
    218
    56
    12
    5
    3
See reviews for
116
60
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60
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Asheville, North Carolina
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 21, 2012

Tremendous value, clean comfortable rooms, exceptional customer service and great breakfasts. Tough to beat combination! We come back time and time again when we visit Lexington. The staff and management go out of their way to make everyone feel like they are special. The weekly evening events are a real draw.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike T, General Manager at Residence Inn Lexington Keeneland/Airport, responded to this review, September 24, 2012
Thank you for your feedback concerning your last stay with us. It is comments like yours that let's us know that our hard work towards making each guests stay with us enjoyable, is succeeding. I am also glad that you were able to enjoy our cmoplimentary full breakfast and evening socials. We look forward to your next visit with us.

Mike Tinker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, TX
Level 5 Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 20, 2012

This is a great hotel! Large rooms with living area, kitchen, and large bed/bath area. Fold out couch is great for kids! The pool was great and used it several times while there. We will definitely stay there again!

Stayed August 2012, traveled with family
Helpful?
Thank sbr_Lubbock_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike T, General Manager at Residence Inn Lexington Keeneland/Airport, responded to this review, September 24, 2012
Thank you so much for your wonderful review of the Lexington Residence Inn Keeneland/Airport. We are happy that we were able to make your family stay enjoyable. I look forward to your next stay with us.
Sincerely,
Mike Tinker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 4, 2012

First rate experience. Hotel is very clean and comfortable. The entire staff went beyond my expectations to make sure our travel experience was a good one. Everyone was helpful and friendly no matter what time of the day it was. Would choose this hotel when traveling through Lexington again.

Room Tip: Choose a room close to the elevators or it is a long walk. Wheel chair is available if needed.
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike T, General Manager at Residence Inn Lexington Keeneland/Airport, responded to this review, September 5, 2012
I would like to thank you for your gracious comments about our hotel, and my staff. We pride ourselves in our customer service and your comments prove that we are doing what it takes to be the number one hotel in Lexington.

Mike Tinker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 26, 2012

Great experience here. Everything was so clean, the service was superior, and every need was taken care of. I wouldn't stay anywhere else in Lexington. They have a clear culture among their employees, and that is that the customer experience is top priority.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike T, General Manager at Residence Inn Lexington Keeneland/Airport, responded to this review, September 5, 2012
I would like to thank you and your family for choosing the Residence Inn Lexington Keeneland/Airport for your stay. I truly believe that we are the number 1 hotel in Lexington due to my staff and their superior customer service, and it is comments like yours that shows me that we are making a difference to our customers experience at our hotel.
I look forward to your next visit to Lexington.

Mike Tinker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 17, 2012 via mobile

very clean and comfortable. rooms were very good size. great little kitchen in the room. breakfast was great and the lady who worked it was wonderful and helpful. staff was very nice. I would stay there again if traveling in Lexington.

Stayed August 2012, traveled with family
Helpful?
1 Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level 2 Contributor
2 reviews
Reviewed August 5, 2012

Right from the start - a wonderful welcome at the check in -to a very tidy and clean room. Best start to a hotel experience. Everything in its place and a place for everything. The rooms are very comfortable and open. THe extras are what put the experience over the top. Don't miss the breakfast - a real treat that starts your day - FREE! Something for everyone - exercise room -pool court yard for sports fire pit to relax and FREE internet access. Just an awesome stay.
Patrick C.

Room Tip: First floor room was quite and easy to get to without stair or elevator. Security card makes you fee...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike T, General Manager at Residence Inn Lexington Keeneland/Airport, responded to this review, August 7, 2012
Patrick,
Thank you for your positive review of our hotel. It is responses like yours that lets us know that we are doing our job in providing excellent customer service and a clean and enjoyable home away from home. I will be sure to share your review with my staff.
Sincerely,
Mike Tinker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Lexington Keeneland/Airport

Property: Residence Inn Lexington Keeneland/Airport
Address: 3110 Wall St, Lexington, KY 40513-1710
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Lexington
#2 Business Hotel in Lexington
#2 Romantic Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Lexington Keeneland/Airport 3*
Number of rooms: 104
Official Description (provided by the hotel):
Our Marriott hotel in Lexington, KY offers a convenient location near the Blue Grass Airport and the University of Kentucky. We are in the ideal spot to fill all your travel and/or vacation needs with only a short drive to many Lexington attractions including Keeneland and the Red Mile. The Fayette Mall, the largest mall in Lexington, is only 2 miles from our Residence Inn hotel. Other nearby Lexington attractions include Rupp Arena, Commonwealth Stadium, and Transylvania University. The Residence Inn Lexington Keeneland/Airport provides full hotel suites featuring a furnished kitchen, work desk, and free WiFi. The hotel includes free breakfast, a laundry facility, fitness center, indoor pool & hot tub. We are a pet-friendly property and provide a free airport shuttle to and from the hotel. Marriott Rewards members will earn points while staying at our Marriott in Lexington, KY. ... more   less 
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Also Known As:
Residence Inn Lexington Keeneland / Airport Hotel Lexington

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