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“Excellence ” 5 of 5 stars
Review of Fairfield Inn & Suites Lexington North

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Fairfield Inn & Suites Lexington North
Ranked #35 of 71 Hotels in Lexington
Southfield, Michigan
Level Contributor
528 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
“Excellence ”
5 of 5 stars Reviewed July 7, 2014 via mobile

This Fairfield is clean, quiet, beautifully decorated offering a nice breakfast with hot foods! Desk service was friendly and fast. Our room was beautiful. All plumbing fixtures worked well. Water pressure was great. Toilet even up on the sixth floor flushed seamlessly.
Excellence for a good price!

Stayed June 2014
Helpful?
Thank VaporK8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian Z, General Manager at Fairfield Inn & Suites Lexington North, responded to this review, July 9, 2014
Thank you for the great review. I am so pleased to read that we were able to exceed your expectations. Your business is greatly appreciated and we look forward to the opportunity to serve you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 reviews from our community

Traveler rating
    100
    90
    22
    12
    11
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Level Contributor
249 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed June 28, 2014

We spent three nights here while visiting the KY Horse Park and the Lexington area. It is neat, clean, and convenient to the Horse Park and downtown. Breakfast was good; typical choices and well maintained and supplied. All of the staff were very pleasant and congenial. There is a Cracker Barrel next door,but downtown Lexington is not far away. This is an excellent place to stay for visiting Lexington.

Room Tip: Only caveat: room had a connecting door, and the lady next door had a loud, long 11 p.m. phone conve...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Virginiatravel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian Z, General Manager at Fairfield Inn & Suites Lexington North, responded to this review, June 30, 2014
Thank yo for posting such a great review on TripAdvisor. I am glad that you enjoyed your experiene with us. Your business is very much appreciated. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, KY
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 25, 2014

The hotel and room was spacious, well decorated, and clean. The staff was very friendly. The breakfast bar had a good selection. Don't bother going to the pool as it was not 100% clean and small. The halls should've been air conditioned. It was hot and humid in the hallway that our room was on.

  • Stayed June 2014
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Regariofamof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian Z, General Manager at Fairfield Inn & Suites Lexington North, responded to this review, June 30, 2014
Thank you for taking a moment to post a review of your recent stay with us on TripAdvisor. We greatly appreciate you choosing to stay with us while visiting Lexington. I am pleased to see that you enjoyed our complimentary hot breakfast. Thank you for staying with us and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedalia, Missouri
Level Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 11, 2014

Pleasant staff; nice rooms. Décor was updated. Beds were great! Room was very clean. Breakfast was very good. Excellent location to Kentucky Horse Park. We stopped for one night on our way to Virginia - would recommend staying here again.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jdchurch88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian Z, General Manager at Fairfield Inn & Suites Lexington North, responded to this review, June 18, 2014
Dear jdchurch88,
Thank you for posting your review of your recent stay with us. We greatly appreciate you choosing to stay with us while traveling to Virginia. We hope to see you on your return trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 1, 2014

I would like to give a better review than this, but actually I am struggling to give it 2 stars.
First the good things, the location was excellent for us to get around Lexington. The free breakfast was good, and the breakfast room workers were very nice. I booked on line and got a good price thru a 3rd party. The problem, No housekeeping for the whole stay. We arrived on a Thursday night and departed on Sunday morning.. Our room was not cleaned the whole time we were there. We heard several excuses after we reported it both days, but bottom line was it was not cleaned. We did receive towels after requesting from front desk but even that seemed to be a problem for the staff. When it occurred on Saturday evening we were informed by front desk clerk that she was only one working in whole hotel and could not leave the desk, then was also informed that the hotel was understaffed on housekeepers. There are several hotels in this area, I guess I will be checking them next time I am in Lexington.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank alleyuud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian Z, General Manager at Fairfield Inn & Suites Lexington North, responded to this review, June 4, 2014
Dear Alleyuud,
Thank you for sharing your experience on TripAdvisor. I am very sorry to hear about the subpar level of service you recieved while staying with us. This is certainly not how guests of this hotel are to be treated. I would love to speak with you directly in regard to these issues. Thank you for staying with us and I look forward to hearing from you.
brian.zafian@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, West Virginia
Level Contributor
105 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 1, 2014

Very easy check in, pleasant staff, and newer rooms. The pull out beds were very very thin, but everything else was very comfortable in the room.

You are close to the interstate, but you don't hear it, which I liked a lot. You're also about 10 minutes from the Kentucky Horse park, and right by the Cracker Barrel for those nights when dragging yourself downtown just isn't going to happen.

We were able to get an upgrade to the double-double suite on check in for a negligible price, very much appreciated for a group of three with two snorers (one with radiator-like body heat)

Everything in ours was clean except for the pullout sofa, which had a water bottle in it when we popped it out (weird...). I did a check of the bed after we found the bottle to make sure there was nothing else on or around the bed, but didn't find anything, so we just removed the bottle and went with it.

Room Tip: Suites are worth the upgrade for more than 2 people if you don't care to share beds.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sasha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian Z, General Manager at Fairfield Inn & Suites Lexington North, responded to this review, June 4, 2014
Thank you for posting a review of your recent stay with us. We greatly appreciate you choosing to stay at the Fairfield Inn and Suites North while visiting Lexington. I am sorry to hear about the water bottle in your pull out sofa. We look forward to the opportunity to serve you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubuque
Level Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 24, 2014

good location off interstate. Close to a few restaurants. I am a seasoned Marriott user. Property in decent shape, updated. Staff very helpful at the desk. King Suite had good layout. However, found 3 beer bottles next to my couch upon checkin. At breakfast, the only eggs available were hard boiled eggs. No scrambled, no egg variation, nothing. Also, no meat selections. Had biscuits with sausage gravy. Other breakfast items were all Ok and sufficient. Just a little off of what most other properties have to offer for the buffet. I have seen many different egg and meat variations at other Marriott properties. As a Class 5 property, I do expect that level throughout the entire property/stay.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DanIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian Z, General Manager at Fairfield Inn & Suites Lexington North, responded to this review, May 27, 2014
Dear DanIowa,
Thank you for your review. I am sorry that the biscuits and gravy breakfast is not what you were expecting. We try to change it up once in a while from the scrambled egg and meat. On most days we do offer scrambled eggs with either Canadian bacon, sausage, bacon, or turkey sausage links. Having said that, we are going to start putting eggs out with the biscuits and gravy. I am sorry to hear about the beer bottles that were left in your room we certainly do not what that to happen. Thank you again for the review and I hope that we can have you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Lexington North

Property: Fairfield Inn & Suites Lexington North
Address: 2100 Hackney Pl, Lexington, KY 40511-8467
Location: United States > Kentucky > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Lexington
#23 Family Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Lexington North 2.5*
Number of rooms: 114
Official Description (provided by the hotel):
We look forward to accommodating travelers in the most spacious guest rooms and suites in the area, less than 4 miles to Downtown Lexington. The hotel is within a 5 minute drive to the UK Coldstream Research Campus, Lexmark, & Toyota. Lexington is known for The Kentucky Horse Park, University of Kentucky, Keeneland & the historical KY Bourbon Trail. ... more   less 
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Also Known As:
Fairfield Inn And Suites By Marriott Lexington North
Fairfield Inn & Suites By Marriott Lexington North Hotel Lexington

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