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“Excellent hotel, easy access and location.”

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Embassy Suites by Hilton Lexington
Ranked #2 of 71 Hotels in Lexington
Certificate of Excellence
GreenLeadersSilver level
Reviewed November 12, 2013

Great location. It was easy to find yet not right on the Interstate and main roads. Excellent service, and staff. Evening reception was an unexpected and a nice bonus. Wonderful breakfast. It was quiet and accommodating.

  • Stayed: November 2013, traveled on business
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Thank phc756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this reviewResponded November 24, 2013

Thank you for the great review! We are thrilled you found our staff so helpful and friendly through out your stay. The Managers Reception and breakfast are always a highlight. We all hope we have the opportunity to server you again sometime soon.

-Martin

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864 - 870 of 1,157 reviews

Reviewed November 10, 2013

THIS HOTEL IS EXCELLENT – THE STAFF IS EVEN BETTER! THANK YOU FOR A WONDERFUL STAY – YOUR ABILITY TO HANDLE EMERGENCIES, ESPECIALLY IN A WIND STORM, WAS MUCH APPRECIATED! WAY TO GO – RECOMMEND TO ANYONE WHO WANTS TO BE CONFIDENT THAT THEY ARE IN CAPABLE HANDS NO MATTER WHAT! EXCELLENT TEAM – WONDERFUL HOTEL!

We pre-booked a different hotel several weeks in advance, confirmed our arrival the day of, only to have our reservation thrown out upon arrival after a horrible wind storm & after a 10.5 hr drive from Philadelphia! We came to a pitch black hotel - once inside with the help of our iPhone flashlight, we were told to find another hotel & that we could not be checked in because the computers were down, the Manager was nowhere to be found & there were no rooms since they did not know what rooms were available & no emergency staff could be reached?!

Standing in disbelief in a completely pitch - black hotel with no help, we used our cellphones to call the nearby EMBASSY SUITES, whose staff immediately came to our rescue! Their Senior Engineer & Manager came to greet us, checked us in, got us a clean room & welcomed us with open arms, even carrying our luggage into the room!

IF YOU CONSIDER STAYING ANYWHERE, STAY AT THE INCREDIBLY WELCOMING & COMPETENT IN ANY EMERGENCY EMBASSY SUITES HOTEL – SIMPLY EXCELLENT SERVICE, WONDERFUL STAFF & COMPETENT IN THE MIDDLE OF THE DAY OR NIGHT IN ANY EMERGENCY! THANK YOU!

  • Stayed: November 2013, traveled on business
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Thank socart6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this reviewResponded November 24, 2013

Thank you for taking the time to leave this review. We are happy that we were able to exceed your expectations. I will share your feedback with the entire team so they know how much you enjoyed your stay. I look forward to meeting you on a future visit to the Lexington area.

-Martin

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Reviewed November 2, 2013

Visited Keenland and stayed at the Embassy Suite and it was a fabulous hotel. Staff was great, the coffee not so much, but it was a great stay. Parking was a challenge since there was an event, but overall, it was a good experience.

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Denise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this reviewResponded November 24, 2013

I am thrilled you found our location so convenient to the local attractions including Keenland. Thank you for the feedback regarding the coffee as well. I will be sure to look into this concern. I hope that you will again choose to stay with us during your next visit to the tracks.

-Martin

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Reviewed October 28, 2013

I live in Lexington, Kentucky and had never experienced our own local Embassy Suites. To be honest, it is across the street from a Marriott and I thought there was no way to beat a Marriott. But, was I very pleasantly surprised. I would stay at am Embassy Suite again and again. Everyone was very helpful and the place was immaculate!

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this reviewResponded November 24, 2013

Thank you for your great review and thank you for giving us a try. It is great to hear that you enjoyed yourself so much. With everything Embassy Suites has too offer, we are certainly pleased to hear you will now be a loyal traveler!

-Martin

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Reviewed October 28, 2013

Hotel was great but the bathrooms need to be renovated. Had the breakfast and it was excellent. Also the room service was delivered timely and the food was delicious. The employees really worked hard to make sure your stay was good. Again the only complaint is the bathrooms need to be totally renovated.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this reviewResponded November 24, 2013

Thank you for your feedback. I am very happy to tell you that our bathrooms are being renovated as I type. Everything is being replaced and the finished product looks fantastic. I hope you will visit again sometime soon so you can see the progress. Thank you for the very kind words about our team.

-Martin

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Reviewed October 23, 2013

This property is one of the nicer Embassy Suites (they are all pretty nice!). The price is a little higher than some of the other properties but I think you get what you pay for. Manager's reception had a nice selection of snacks which were kept stocked throughout. Staff came around to chat which was a nice touch. Room was clean and updated. Breakfast was great as usual, true restaurant type seating and lots of staff coming around to clear dishes etc. Beautiful location and convenient to Kentucky Horse Park.

  • Stayed: July 2013, traveled with family
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Thank Kris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this reviewResponded November 24, 2013

I am pleased to hear you had such an enjoyable visit. Our team works very hard to ensure a pleasant stay for all of our guests. I hope you visit again sometime soon to see our renovated guest bathrooms! Thank you again for taking the time to review our hotel.

-Martin

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Reviewed October 19, 2013

We were not familiar with the area and were stopping for one night on our way to Ashville, NC. Our priority was somewhere where we felt safe and comfortable, and could get in and out of easily. This hotel met those expectations and beyond. Staff was courteous and helpful. Suite was clean, quiet and comfortable. Complimentary breakfast was very good, as was the casual dining in the bar area. Nothing bad to say about this stay. Would stay again if in the area.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites by Hilton Lexington, responded to this reviewResponded November 24, 2013

Thank you for stopping here. We know you have many options but it certainly was our pleasure to serve you. We hope that on your next trip through you will again choose to stay with us.

-Martin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Lexington

Address: 1801 Newtown Pike, Lexington, KY 40511-1329
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lexington
#1 Green Hotel in Lexington
#3 Romantic Hotel in Lexington
#3 Family Hotel in Lexington
Price Range: $182 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Lexington 3.5*
Number of rooms: 230
Official Description (provided by the hotel):
The Embassy Suites Lexington hotel boasts a beautiful setting in the heart of Kentucky's Bluegrass Country at the University of Kentucky Coldstream Research Campus. Visit our Lexington hotel and you're centrally placed for the finest equine attractions, horse farms and many of the area's major corporate names. ... more   less 
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Also Known As:
Embassy Suites Lexington
Lexington Embassy Suites

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