I don't usually review hotels because I'm not a prima donna about rooms, but I felt compelled to compliment the banquet services at Embassy Suites Lexington, KY. As a professional speaker, I interface often with banquet services but my encounter with what I understand to be a new hire, Jehosaphat, was nothing short of the best support and pro-active service I have ever experienced in over 10 years of my life as a speaker in hundreds of hotels and resorts. This guy made the service personnel on Cruise Ships look like slackers. Amazingly helpful, resourceful, thoughtful, and totally dedicated in thought, word, and action. I simply can't say enough to compliment Embassy Suites on their decision to hire this man. Bill, AV Support, was efficient, effective, and savvy. Also, he anticipated problems. I used a yellow slide as a place holder on screen and he sought me out to make sure that the color was correct and not a faulty RGB cable. I have NEVER had this happen with any other AV support. Proactive support is always appreciated and I'm happy to compliment this immediately as it is RARE with banquet service. OUTSTANDING service. Thank YOU Bill and Jehoshaphat!
- Official Description (provided by the hotel):
- The Embassy Suites Lexington hotel boasts a beautiful setting in the heart of Kentucky's Bluegrass Country at the University of Kentucky Coldstream Research Campus. Visit our Lexington hotel and you're centrally placed for the finest equine attractions, horse farms and many of the area's major corporate names. ... more less
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- Also Known As:
- Embassy Suites Lexington
- Lexington Embassy Suites