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“Convenient excellent Keeneland area hotel” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Lexington Northeast

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Holiday Inn Express Hotel & Suites Lexington Northeast
Ranked #23 of 71 Hotels in Lexington
Chicago, Illinois
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Convenient excellent Keeneland area hotel”
5 of 5 bubbles Reviewed April 27, 2014

Came down from Chicago for Blue Grass Stakes at Keeneland and have stayed at several Lexington area hotels in past visits and this hotel experience was the best so far. The staff was genuinely friendly and helpful, the room (Suite) was clean and spacious and the breakfasts were well maintained and fresh. The convenient location to the track and local restaurants was also a plus. I will make this my first choice when I return on future visits, hopefully next time I can win more $$$$$!

  • Stayed April 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank joCChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walkerw2, Front Office Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review, May 5, 2014
It's good to hear that your stay with us was so enjoyable. We look forward to seeing you again here at the Holiday Inn Express Northeast in Lexington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
    198
    60
    14
    4
    2
See reviews for
110
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Korean first
  • Any
English first
USA
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 25, 2014

We had an event here a few days ago and it was nothing short of remarkable. First the hotel is quite a gem and lovely to see.Staff at the hotel whether associated with the event or not, were so kind to the organizers all the way through the process and continued with their high standard of customer service to attendees the night of the event.Participants raved about the hotel - it was the first time many had stepped in their doors. The management and sales team plus the entire staff made sure everything was perfect and checked in often. I'm so proud of this treasure in Lexington Kentucky!We did not stay overnight, but I had the good fortune to stay here last year and I can only commend them.

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mermaid1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walkerw2, Front Office Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review, April 27, 2014
Thank you so much for that glowing review! Hearing about your stay both this year and last year was certainly a treasure. It is our goal to make sure your every comfort is satisfied and it is wonderful to hear that was definitely the case with you and your party. We can't wait to see you again the next time you pass through Lexington, Kentucky. Thank you again for choosing the Holiday Inn Express Northeast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
425 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 bubbles Reviewed April 3, 2014

My husband and I stayed at this hotel for one night. It is located in a good area - near the by-pass and close to Walgreens, Wendy's, Appleby's, Zaxby's plus a couple of other restaurants that I do not remember the names of. There is plenty of parking.

When I booked the room I asked for a quiet room on the top floor. What we got was a room on the main floor near the back door. No real biggie. The room was huge and because it was an end corner unit, we had huge windows on two sides which brought in a lot of light. That was great. The only real negative was the fact that people going in and out the back door were not very quiet and I could hear the people walking around in the room above. In the morning, you could hear the person next door having his/her shower. So obviously the rooms are not very well insulated. That is as bad as it got.

The good part was that the people at front desk greeted us warmly upon arrival. There was a guest reception beginning at 5:30 - this night the food came from Zaxby's which is close by. The food consisted of about 6 different types of chicken tenders (no bones), celery and carrots, macaroni salad and ripple chips. There was also beer and pop. There was enough food so this was supper for my husband and me. Saved us a meal out. Now if you are a big eater, this may not be enough for you.

Breakfast in the morning was the normal Holiday Inn fare. I did try the sausage and they were surprisingly good. The coffee was excellent.

The area seemed to be in a safe area so you could go for a walk around the buildings. We would definitely stay at this hotel again.

Room Tip: We were put in room 101 - as I said very large and 2 sides with windows.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Holly5_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review, April 5, 2014
Thank you for the nice review. It was nice to hear about your good experience. I do apologize for the confusion with the room location. I'm afraid that tripadvisor cannot guarantee any special requests. And for this reason the hotel is not notified when special requests are made. However, you can call the hotel directly to verify any special requests that you might have. We are always happy to make whatever accommodations necessary to make your stay with us a pleasant one. Thank you for staying with us at the Holiday Inn Express and Suites Northeast here in Lexington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed March 28, 2014 via mobile

We chose this hotel through TripAdvisor and reviews are right on. As soon as we entered the lobby we were greeted by a friendly staff. They work hard to make your stay excellent and met the challenge.

Room was clean. Breakfast was good with good selection. Holiday Inn cinnamon roles are always really good.

Pool was really cold but kids enjoyed it. A hot tub would be nice. Fitness room is basic treadmill and elliptical.

Great location for the Kentucky Horse Park. Drive toward downtown and try Billy's Bar B Q.

You will not be disappointed at this hotel.

Stayed March 2014, traveled with family
Helpful?
1 Thank Irishrover1019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walkerw2, Front Office Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review, April 27, 2014
It was great to read the review you posted. I'm glad to hear that your experience was so enjoyable. All of the staff here certainly will always try to make every stay of yours as special as the last. Thank you again for choosing the Holiday Inn Express Northeast here in Lexington, Kentucky. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed March 7, 2014

We stayed at this hotel after a trip to the Rupp Arena. Very pleasant check in, the hotel was clean, the room itself was clean and tidy. Great breakfast in the morning as well. Beds and pillows were comfortable and clean (my biggest worry in hotels)! We will definitely stay here again if we make a trip that way. Only one complaint was the room above us was making a lot of noise during the night. But that's all in who is staying there. Other than that it was a good stay.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jusdream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review, April 5, 2014
Thank you for the wonderful review. It's always nice to hear when our guests get everything they needed and more during their stay with us. We look forward to seeing you again the next time you stay with us here at the Holiday Inn Express Northeast here in Lexington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky, United States
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 20, 2014

If you are in Lexington for a ballgame, concert, or visiting the horse parks, this hotel is a nice place to stay. The room was very nice and clean. The king size bed was comfy and believe it or not, the pillows were big! The breakfast was well stocked and even open after breakfast hours for those that wanted coffee or hot chocolate (which was nice since the weather was freezing!) We arrived early and the staff was more than accommodating on getting our room ready. We were in town for a Luke Bryan concert, which got postponed. The hotel was close to 2 malls, a movie theater, and plenty of places to eat, so we had no problem finding something else to do.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review, April 5, 2014
We are very happy to hear about your pleasant experience staying in Lexington with us at the Holiday Inn Express Northeast. It will be wonderful to see you again the next time you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 7, 2014

I began to frequent this hotel about 6 months back. I'm in the area for medical purposes and upon my 1st stay was offered a discount (that I was unaware available) because of my medical situation. Every stay the room gets better (and bigger) without me asking. Now that's customer service. I travel with my dog and they are very accommodating without additional charges. You won't go somewhere else and get that. The people are friendly and always willing to assist in any manner. The rooms are clean, spacious and have all the amenities one could want when traveling. Thank you to the staff!

Room Tip: *Breakfast buffet, no restaurant
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank christleann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walkerw2, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review, January 13, 2014
Thank you for the great review. It has always been our goal to be as accommodating as we can to people of all lifestyles. We want you to feel at home away from home and it's good to know that you have found that here. Thank you again. And as always; Thank you for choosing the Holiday Inn Express Northeast here in Lexington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Lexington Northeast

Property: Holiday Inn Express Hotel & Suites Lexington Northeast
Address: 1780 Sharkey Way, Lexington, KY 40511
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Lexington
#6 Romantic Hotel in Lexington
#14 Business Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lexington Northeast 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Hotel Offers Comfortable Accommodations in Lexington, KY Take a Take a virtual tour of the hotel. The Holiday Inn Express Lexington Northeast is located near many of Lexington s corporate centers and horse racing facilities. Just a few miles from Lexington Bluegrass Airport (LEX), corporate travelers will find our hotel in Lexington close to many businesses. Within one mile, there are 23 major companies including Amazon.com, Coca-Cola Bottling, TAC AIR, FedEx and UPS. Within two miles, you'll find Rupp Arena and the University of Kentucky, the Lexington Convention Center and downtown Lexington.Our hotel is near the Keeneland Race Course, Red Mile Race Course is also nearby. The Kentucky Horse Park, located 10 minutes from our Lexington accommodations, offers museums and exhibits about horse racing, as well as a venue for equestrian and racing competitions. Downtown Lexington boasts museums, historic homes and unique shops. No matter what brings you to Lexington, our hotel offers guests premium amenities, including free high-speed, wireless Internet access and a free hot Express Start breakfast. You'll enjoy the lovely new rooms along with the well-equipped Fitness Center and heated pool that are open every day. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Lexington Northeast
Holiday Inn Express Lexington

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