Booked 2 rooms for 3 nights at this motel for my family. Staff was very friendly and motel looked very clean. When we walked into our adjoining rooms the was an awful smell. The rooms were very clean but the smell was awful. Reported this to the front deck and was told the would look into it. We left to returned late that night to the awful smell so again I reported it to the front deck and was told she was sorry. They would move us but it was completely full, but would make sure something was done the next morning. I ask again the next morning to make sure something would be done and was told again they were looking into it. The manager stop by before we left and told my son that it was the ice machine and they would take care of it. When we returned late that night the smell was even worse. Report it again that night and twice on Sat. and again when I checked out on Sun. Was told they would be a discount on the room rate. When I got home and check the reservation rate the was no discount. If the smell was not there this would be a very nice motel. Sorry, I would not recommend this hotel. We were stuck because no other rooms available in the area (NASCAR weekend)..
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- Also Known As:
- Best Western Ashbury Hotel Lagrange
- Best Western Lagrange
- Lagrange Best Western