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Bell 2 Lodge
Reviews (116)
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All reviewscassiar highwayhot tublong driveremote locationdease lakewood stoveheli skiinggas stationgreat foodroom was largerecommend it to anyonebeautiful locationoutstanding servicewould stay againpleasant surpriseassistant managercamping spots
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Reviewed June 5, 2013

Planned our trip here because it was the only thing for miles in any directions. We tried to book a standand room but when the reservation was confirmed we were booked in a "deluxe" room. I figured what the heck we will splurge for the night. When we arrive the chalet type cabins looked very nice from the outside. Went to the front desk to check in and the front desk girl was less then enthusiastic about being there. We paid $250 for this "deluxe" room. The girl showed us where it was on a map and we drove to the room. This "deluxe" room was cold when we walked into the room. No heat on even though the high for the day was only in the low 60's and 40's in the evening. The had a fireplace/woodstove which I had never operated before and no directions on how touse it, also no matches in this "deluxe" room. We called the front desk and the less then enthusiastic girl told us there were directions on how to operate the stove in the room and that they would send someone over with matches. Fortunately I found matches in the car because the person never showed up at the room. Oh and we found the stove directions in the kindling box mixed in with all the papers to help start a fire, imagine that. We could have ended up burning them. You would think the person responsible for cleaning the room would have made sure they were in a visable place and not mixed in with papers ment to be burned.

Next, this "deluxe" room had no TV. Now to some people this may not a be a big deal, but when you are charging $200/night for a room it should have pretty much everything. The room also had no microwave, mini frig or even an ice bucket (we used the garbage can).

People moved into the room above us and you could hear every step they took. But the final straw was when I turned on my computer to check my emails, after paying $220 for the room and an additional $30 for my dogs they had the nerve to charge us and additional $20 to use their internet. And to boot there wasn't even enough band width to check all my mail before the connection shut down and they wanted more money!

Was the place nice? Yes. Was it clean? Yes. Was it worth the price we were charged? Abolutely NOT! I have stayed in $60 per night motels that had more ammenities then this so called "deluxe" room and they were just as nice and had TV, Mini Frig's, Microwaves and FREE WiFi. This definitely off our list of potential stop over spots.

  • Stayed: May 2013, traveled on business
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2  Thank mike y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bell2Lodge_Manager, Guest Relations Manager at Bell 2 Lodge, responded to this reviewResponded July 25, 2013

Dear Mike Y,

Thank you for your feedback, it helps us improve.

We clearly advertise the amenities and services we offer, as well as the prices. All guests are able to view the rooms prior to accepting them. The cost of doing business in such a remote location has a significant impact on the prices we charge. We are very transparent about this. It may feel like we are a business taking advantage of our location, when in fact it is quite the opposite. A lot of effort goes into keeping our prices as low as possible, but at the end of the day, we are running a business and would like to continue to do so for the foreseeable future.

Provision of a fridge, microwave and TV in every room is not feasible with our power generation system, however all are available at the main lodge upon your request. Probably our fault for not making this clearer at check-in.

The last thing we want is someone walking away from our Lodge having had a negative experience, so please, next time you are passing by Bell2 Lodge, get in touch and we will make doubly sure that you are treated like a king.

Happy Travels,

Kristin Wohlgemuth
Vernon Head Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2013

I drive the roads of northern B.C., the Yukon and Alaska not expecting much more than basic amenities such as clean rooms or camping areas and, when available, a meal that's prepared and served in a clean environment. Bell 2 Lodge is a work of art; the cabins, outbuildings and hot tub gazebo are large peeled log and rock work construction and the campground is well layed out.

The third week in May is still pre-summer season on the Stewart-Cassiar Highway and the lodge, post heli-ski season, appeared to be mostly open for the construction crews working on a damaged bridge and/or the BC Hydro transmission line project. It's 9:00 PM, we're two guys on a road trip and not looking to share a bed so the only option offered was a deluxe cabin room with two large beds and a soapstone stove for $200. The young woman at the desk (evening and morning) only answered direct questions, didn't volunteer any information freely and gave the impression that our presence was a minor inconvenience. We took the room, hit the great hot tub that night and in the AM before we took off (after playing 20 questions at the front desk we learned that we could have camped there, used showers and hot tub, and that Budweiser was the only beer they had.) We did find some friendly hospitality and conversation from the gentleman working at the adjacent garage when he let us pull onto a concrete pad to change a flat tire.

Once the construction crews move on and the lodge is more dependent on travelers (customer friendly) this could be a wonderful stop; I've heard that the food is good when the dining room is open during the summer.

  • Stayed: May 2013, traveled with friends
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Thank George R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bell2Lodge_Manager, Guest Relations Manager at Bell 2 Lodge, responded to this reviewResponded July 25, 2013

Dear George R,

Firstly, thanks for the feedback. It pains us to hear stories like this. Our goal here at Bell2 Lodge is to provide a variety of good solid services, all delivered with a smile. We have a big range of clients, some with small budgets, and some with unlimited budgets. All deserve the appropriate courtesy.
George, please get in touch when you are next passing through and we will make sure you are well looked after and get to enjoy something better than a Budweiser.:-)

Kindest Regards,

Kristin Wohlgemuth
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2012

We stopped at Bell 2 recently because it was snowing heavily around the area .. Accomadations are similar to what you find along the Ssteward and Alaska Highways .. There is a lot of right of way construction in that area at the moment so more industrial traffic than what you would like but that should get better witnin 6 months . We did find it much higher priced that anything else on Highway 37 or the Alaska Highway with little justification that we could see .

  • Stayed: November 2012, traveled with family
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1  Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

We were really looking forward to staying at Bell 2 Lodge. Located out in the northern BC wilderness we were expecting a real back to nature experience with promised 4 star luxury. How disappointed then when we realized that we were staying in what was now mainly a camp for construction workers. No thought given to providing tourist information, no access to heli-hiking (the helicopters are all doing power line work) despite previous advertisements, and large construction vehicles starting up at 0530 in the morning and warming up before driving out past our window.

Breakfast and dinner are at early construction hours ( don't even think about eating after 7 pm) and even the hot tub was closed.

Having said all that the staff were friendly and a bit apologetic about the change in emphasis, but I guess the old saying holds true about go where the money is and the money certainly is with the construction crews. Building everything from power lines to gold mines and logging trees you just can not escape the development taking place in far north BC. And that's OK I guess, the development is sure driving their economy, just not somewhere I want to go for a holiday.

In summary, Bell 2 Lodge, staff try hard but the development dollar drives the pace.

Room Tip: Ask for a room down the back away from the truck parking lot.
  • Stayed: September 2012, traveled as a couple
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1  Thank Ross H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

This place is fantastic. It is the perfect place to stay if you are traveling from Whitehorse to Prince George as it is half way. You won't find another place worth staying at on the Casiar hwy. It has charming little cottages to stay in. It is styled after swiss chalets. The manager was great to us. I messed up the reservation and found out I did not have a room reserved and there was no vacancy. The manager took pity on us and ended up finding a room that normally doesn't get rented out. Otherwise it was another 3 hours of driving for another hotel. They also have a resturaunt and the food was great, we were there on a Friday and it was a steak dinner with baked potatoe's and vegetables. The room was very comfortable and modern. Great place to stay and the people were very friendly. It also has gasoline.

Room Tip: The little cabins are great.
  • Stayed: September 2012, traveled as a couple
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1  Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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