As a Comfort Suites hotel and frequent patron of their properties, I was quite frustrated upon arrival in that this hotel has an offer for people traveling to leave their cars at the hotel while on their trip. We arrived in a snow storm and all the spaces in the hotel were taken. The front desk was quite nice but told us to park in back of the hotel in another business's parking lot. The next morning, I saw a sign saying, "Visitor's Parking All other vehicles will be towed." Since we were staying for four nights,early the next morning I quickly moved the car to another area which was at the hotel but not a parking spot.
The room was spacious but with little furniture for anyone staying more than one night. The staff was quite friendly but the breakfast was quite forgettable. The quality of Comfort Suites breakfast are usually good but this hotel was poor at best. I have had better breakfasts at a Days Inn. The English muffins tasted freezer burnt, the apples were shriveled, sausage was un-eatable, rolls and mini muffins were so stale that they had to be heated in the microwave to get any moisture back into them, and the milk was soured (which they did throw out and get new milk in place). It just did not live up to the Comfort Suites standards where you pay more knowing that you are getting good quality.
Lastly, during our stay the driveway was never cleared and one evening, I fell on my hip due to the amount of packed ice in the main driveway. All properties and hotels around us WERE cleared. This property is asking for lawsuits in the future if an older person has a serious accident because of their outside housekeeping.
We mark on the Choice Privileges site places we will return to and this will NOT be one of them.
- Official Description (provided by the hotel):
- Comfort Suites Cincinnati Airport, a Hebron hotel near the Cincinnati/Northern Kentucky International Airport The Hebron, KY Comfort Suites(R) Cincinnati Airport hotel is located a mile from Cincinnati/Northern Kentucky International Airport. This Hebron, KY hotel is only minutes from: Creation Museum Turfway Park Hollywood Casino Lawrenceburg Paul Brown Stadium, home of the Cincinnati Bengals Great American Ball Park, home of the Cincinnati Reds Cincinnati Zoo & Botanical Garden, Newport Aquarium and Perfect North Slopes ski area are also nearby. We offer discounted tickets to the Creation Museum, Cincinnati Zoo & Botanical Garden and Perfect North Slopes ski area. Shop at Florence Mall, boasting more than 100 specialty shops. The area offers several restaurants. You'll enjoy the amenities at our smoke free hotel, including: Free airport transportation 5 a.M. To 12 a.M. Free coffee Free wired and wireless high-speed Internet access Indoor heated pool Exercise room Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites Cincinnati Airport the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab It & Go bag is available for the two hours prior to breakfast. Business travelers will welcome in-room desks and access to copy and fax services. Our meeting room accommodates up to 40 people and includes Internet and a multimedia video projector. All of our suites have microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Parking and laundry facilities are on site. ... more less
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- Also Known As:
- Comfort Suites Cincinnati Airport Hotel Hebron
- Comfort Suites Hebron
- Hebron Comfort Suites