We love country Inn and suites, it's our hotel of choice. I had used my points for a free two night stay here for a convention in the beginning of April. They were overbooked and gave my 2 Queen bed room away which was disappointing. We were not told this at check in and called as soon as we got in the room to question. We ended up with an "upgrade" which wasn't an upgrade to us, a king suite with fold out. We have back issues and find the fold outs don't always work real well for us. I had in the notes of my booking for a fold out if possible and asked at check in and was told he thought they had some of the 3rd floor and would bring one if he could.
When I called from the room a lady told us we couldn't have a fold out due to the room size now. Luckily the first person I talked to either ignored that or didn't know and brought us a twin fold out which fit perfectly with plenty of room against the wall at the foot of the King. Because of this the room worked out well for us. I wish I had caught his name, thank you.
Breakfast was PACKED both mornings we were there. The first they opened the conference room which helped the second they didn't. Both mornings we ate on the couches in the lobby along with several other people.
We did not use the pool or hot tub, it was packed with lots of kids every time we saw it, even in the morning.
It is a bit of a hike to the downtown convention center so I'm not sure if we'll do it again when we are going to the convention center but if you don't mind 15-20 minute drive it's okay. It's also very crowded if fully booked so be warned.
Other than that though it was your typical positive country inn experience.
p.s. The pillows were fabulous at this one!
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- Also Known As:
- Country Inn & Suites By Carlson Cincinnati Airport Hotel Hebron
- Country Inn And Suites By Carlson Cincinnati Airport
- Country Inn Hebron
- Hebron Country Inn