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“Getting to be a decent place to stay”

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Holiday Inn Express and Suites Hazard
Ranked #2 of 5 Hotels in Hazard
Certificate of Excellence
Portsmouth, Ohio
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Getting to be a decent place to stay”
Reviewed August 23, 2013

I happened to stay just a couple of days before transitioning to a Holiday Inn brand. You could smell the new paint and the furniture appeared new. On the days that the Holiday Inn express people were there breakfast was a lot better and fresher. On those days Milk was served in actual individual cartons. On days the Holiday Inn express people were not there, they served the milk in gallon jugs and didn't put out any yogurt, or skimped on breakfast items. I am guessing to save money or because they ran short of supplies in the transition. Overall it wasn't a bad stay, and definitely an improvement on how they were. The rooms were comfortable and clean, but the internet kept cutting in and out, so don't plan to do any serious business on the net while there. But this place is a lot better than most hotels in the area (except Hampton). This place now has potential if they keep up the improved service and repairs.

Room Tip: Bring your own internet provider for any serious internet usage.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 362AnnieH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa B, Manager at Holiday Inn Express and Suites Hazard, responded to this review, December 17, 2013
Thank you for your comments on the property. It definitely was a hectic week while you were here it sounds like. This was the week we transitioned over to Holiday Inn Express. I am pleased to see that you noticed the improvements that have been made to the property. We are consistently trying to improve our customer service as well as the experiences that we can make for our guests. I apologize for the shortage of milk and yogurt. We also think Hampton Inn is good property but look forward to making Holiday Inn Express the brand for you. We welcome any ideas and comments that you may have in the future so we become better for our guests. Our internet services are currently being upgraded so next time you will be able to be more productive. Unfortunately here in Hazard, Ky we are limited to two internet service providers but want you to have the best available.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express and Suites Hazard

Property: Holiday Inn Express and Suites Hazard
Address: 192 Corporate Dr, Hazard, KY 41701-8236 (Formerly GuestHouse Inn and Suites )
Phone Number:
Location: United States > Kentucky > Hazard
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Hazard
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites Hazard 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Holiday Inn Hazard
Hazard Holiday Inn

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