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“Very nice...beds are great!”
Review of Comfort Inn Harlan

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Comfort Inn Harlan
Ranked #1 of 2 Hotels in Harlan
Certificate of Excellence
Reviewed June 25, 2014 via mobile

We will definitely stay again. The rooms are very clean. The beds are very cozy. The pool was nice and pool area clean. The breakfast was good as well. Employees were friendly and helpful. Definitely would recommend if traveling to this area.

Stayed: May 2014, traveled on business
Thank MrsTaylor125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this reviewResponded June 27, 2014

Thank you so much for your review of our Comfort Inn Harlan, KY. We are pleased that you had a great time during your visit to our hotel. We look forward to seeing you again! Safe Travels and we hope that you have a great summer. Best Regards, Cindy Addison, Regional Director of Sales

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Reviews (49)
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33 - 39 of 49 reviews

Reviewed May 28, 2014

This was a very nice room, and clean, but the air conditioning did not work well and the TV reception left much to be desired. The AAA discount helped, but I still felt it was overpriced for the area. The breakfast was good and ready on time.

  • Stayed: May 2014, traveled solo
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1  Thank DavidSpeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this reviewResponded May 30, 2014

Thank you for your recent review of our Comfort Inn Harlan, KY. I apologize that the air condition nor the television reception exceeded your expectations. Were you able to let one of our managers know about this situation? I know that someone from our maintenance department would have worked to get this issue resolved or we could have moved you to another room. We do hope on your next visit to our area you will give us another shot to WOW you! Best Regards, Cindy Addison, Regional Director of Sales

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Reviewed April 22, 2014

Wonderful experience at this hotel. Loved the pool! Very nice employees! I would recommend looking into those pull out beds though. Kids said there was a bar in their back. Other than that it was great!

  • Stayed: April 2014, traveled with family
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Thank wendy r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this reviewResponded April 23, 2014

Thank you so much for your review of the Comfort Inn Harlan. The staff and management appreciate your comments. We hope that the next time you are in our area you will choose to stay with us again. Safe Travels, Cindy Addison, Regional Director of Sales

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Reviewed March 30, 2014

We were disappointed with our visit this time. The renovations have not turned out well. The rooms are painted to dark and the lighting is terrible even with all the lamps and overhead lights on. The closet space is too small and so is the vanity in the bathroom(heaven forbid you take teenage girls to stay there because their is no space for makeup, curling irons and anything else they would need) We were really disappointed with the breakfast. Not to many choices for a diabetic. We were told that this all changed last week...So bring your own food if you don't eat sweets.

  • Stayed: March 2014, traveled with family
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Thank baute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this reviewResponded April 1, 2014

Thank you so much for your review of our Comfort Inn in Harlan, KY. We are sorry that you feel our hotel renovations were not a success and did not meet your expectations. We are very proud of our hotel in Harlan and hope that our guest enjoy their stay when they are with us. In reference to the bathroom not being large enough for teenage girls and all their stuff (having raised teenage girls myself) I don't think any bathroom, any where is large enough for their stuff. :) In saying that, we do apologize again that you felt you did not have enough room in the bath room area. Our Breakfast Buffet is the standard buffet for our Comfort Inn brand. Again, thank you for your review and we do hope that if you find your travels bring you back to our area that you will give us another chance to WOW you. Best Regards and Safe Travels, Cindy Addison, CHSP, CTTP - Regional Director of Sales

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Reviewed March 28, 2014

After an exhausting week of helping my dad move, I wanted to stay at a motel so I would not wake up anyone when getting ready to head home the next morning. The Comfort Inn was fantastic, the staff was great really friendly! I really can't say enough about how clean and nicely done the rooms were. It was so quiet and I did not encounter any problems while there! We are headed back for a visit in April (Lord willing) and I have already decided we need to stay there our last night in town!

  • Stayed: July 2013, traveled solo
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Thank mkm49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this reviewResponded April 1, 2014

Thank you so much for your review of the Comfort Inn in Harlan, KY. We are glad that you enjoyed your stay and got a great night's sleep. We look forward to your return. Best Regards and Safe Travels, Cindy Addison, CHSP, CTTP - Regional Director of Sales

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Reviewed January 19, 2014

My sister and I visited our aunt in Harlan recently. We stayed at the Comfort Inn (formerly the Holiday Inn Express).

Room: Completely renovated. Tastefully decorated, clean. Great little refrigerator with separate freezer (mini-sized--wish I could have taken it with me!). The bathroom was also brand new, clean and nicely decorated. Our room was 230 (on the end facing the Catholic Church). It was quiet and not far from the elevator--in fact, none of the rooms are that far from the elevator).

Hotel in general: The lobby is small and functional, with free chocolate chip & oatmeal raisin cookies across from the elevator. The breakfast buffet is very good--decent variety, well prepared and clean. Lots of nice little café tables and a large flat-screen TV to keep you informed. Nice heated pool, but no exercise room.

Environs: Not much going on in Harlan these days. Like many coal-mining towns, it is past its prime. Lots of retirees and not many food choices. What they do have is found on the main road through town. Did you know there are elk in the mountains? Would love to see some!

Room Tip: Not much traffic in front of the hotel, so rooms in front are probably fairly quiet. Our room on the...
  • Stayed: January 2014, traveled with family
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Thank Chaz343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this reviewResponded January 26, 2014

Thank you so much for your recent reveiw. Our staff and management appreciate all the nice things that you said about the Comfort Inn in Harlan. We hope if your travels find you in Harlan again that you will once again choose to stay with us. Best Regards, Cindy Addison, Regional Director of Sales

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Reviewed January 6, 2014 via mobile

Me n my boyfriend was just there on Saturday... The rooms were very clean n nice also the beds were very comfortable along with pillows were amazing. We were really glad we got to sleep good :) but we were hoping for a hot tub in the indoor pool room but we swim in the pool, it was very cold in there. We had awesome free breakfast there can't complain!! We will definitely come back again for now on!! Mount aire was terrible there and their beds felt like a hospital bed, their rooms were nasty looks like it's not a nice place there that I will not go back there again!!

Stayed: January 2014, traveled as a couple
1  Thank LeeAnn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDOSWIP, Regional Director of Sales at Comfort Inn Harlan, responded to this reviewResponded January 15, 2014

Thank you so much for review of the Comfort Inn Harlan. We appreciate your positive comments about our property. Great to hear that on your next visit you will select our property again. Best Regards, Cindy Addison, Regional Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Harlan

Address: 2608 Highway 421, Harlan, KY 40840-5509 (Formerly Holiday Inn Express )
Phone Number:
Location: United States > Kentucky > Harlan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Harlan
Price Range: $112 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Harlan 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
At the Comfort Inn, Harlan our priority is to meet your every need and expectation! This newly renovated hotel offers spacious rooms with king or two full beds and suites that will make you feel a touch of home. We start the morning with the Free hot breakfast from 6:30am to 9:30am. Free high speed wireless internet access in all guests rooms and lobby. The Comfort Inn, Harlan is a pet friendly hotel. We understand pets become a part of the family and need to travel with their family too. However, we do ask that you sign a pet contract at check-in. Located in downtown Harlan, the Comfort Inn is convenient to the Harlan Appalachian Regional Hospital and many other business locations. The hotel is nestled in the valley of Kentucky’s Pine Mountains and beautiful year round. We are just a 45 minute drive from Middlesboro Kentucky. The Comfort Inn Harlan is a completely renovated facility with a huge luxurious indoor pool, and deluxe spa room accommodations. ... more   less 
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Also Known As:
Holiday Inn Express Harlan Hotel Harlan
Holiday Inn Harlan
Harlan Holiday Inn

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