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“Incompetent management”
1 of 5 bubbles Review of Seagate Moonta Bay

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Seagate Moonta Bay
Ranked #1 of 1 Hotels in Port Moonta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Incompetent management”
1 of 5 bubbles Reviewed January 12, 2013

Booked in accommodation for the weekend, called to advise cancellation for the first night but was going to stay an extra night due to work commitments. Arrive at reception and was advised they have doubled booked our stay. no one took ownership and kept getting palmed off to next person. Stood there for 20 minutes waiting for manager to come back and assist but she didn't. Would not recommend to friends and family due to attitude of staff.. Very dissatisfied.

Stayed January 2013
Helpful?
1 Thank alani123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 reviews from our community

Traveler rating
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    9
    6
    5
See reviews for
12
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7
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Adelaide
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 1, 2012

I was married on the 24th November 2012 and had my reception here, my hubby and I along with our friends and family booked the upstairs rooms for the weekend! We could not have asked for better service! The new owners/management were absolutely fabulous, thank god they came on board when they did! They all went above and beyond their duty and we couldn't thank them enough! They made our day one to remember and continued to give great service during our stay in the days after our wedding! The food was amazing, they catered for 85 people and everybody was thoroughly impressed at the fabulous meals they served! The rooms are lovely and have magnificent views! We would highly recommend the Seagate whether going for a few drinks, dinner or a weekend away!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kage2910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed November 21, 2012 via mobile

Stayed in the 2 bedroom apartment, our first opinion of the room was lovely but the lounge had stains on it, the was hardly any kitchen utensils in the kitchenette and our glasses has orange pulp and lipstick marks on all the wine glasses! We had to go downstairs to the kitchen to get sponges!
We went downstairs and had a drink they had cocktails advertised which looked really nice, they charged us $17 each! By the time they asked for our money it was too late to refuse!
For dinner we went back down! They had a really lovely sounding menu board but had already ran out of one of the specials before tea had even started! They forgot my meal and didn't offer me anything for the over hour I waited, everyone had finished before I even got my meal, wasn't impressed! They had 3 very immature waitresses on that didn't really know what they were doing!
Overall I would not recommend staying or eating here! Has great potential but needs some work!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maddi13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Port Moonta hotels

Adelaide
1 review
4 of 5 bubbles Reviewed November 12, 2012

My wife and I stayed in the Moonta Bay Caravan Park, and had a meal at the Seagate. We found the service, meal quality and general Atmosphere great, no complaints. I would recommend this restaurant.

Dis not stay in the rooms, and there is no swimming pool or fitness centre but you have to mark these sections to post.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdelaideTraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed October 27, 2012

Went with friends for what we thought a lovely night out.
Everything went wrong - Wrong Orders - broke glasses - overcharged one meal - Delivered and pour wine but it wasn't what we ordered and charged us for the wrong wine. Does not write down what we order does not know sparkling from still wine.isThis Restaurant has new owners now please can we have the old ones back
Did email them when I got home re the charges still waiting for a reply

Nice one I would not bother recommending this restaurant

  • Stayed October 2012, traveled with friends
    • Value
    • Service
Helpful?
3 Thank adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed June 21, 2012

Stayed here on business recently room was ok , bathroom was very small but quite clean. The night I stayed there it was very windy and there was something banging around on the roof all night & got very little sleep. Walls were "paper thin" and could hear people talking in the room next door quite easily. As the title says ok but not great.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank race d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed May 6, 2012

We ate here on our Anniversary on the 29 April 2012
We had starters, mains and desert and were busting after we had finnised.
The service was fantastic,quick and freindly most importantly the food was great too.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank LoveTassie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seagate_Moonta_Bay, Owner at Seagate Moonta Bay, responded to this review, June 3, 2012
Thanks so much for your review. Always happy to hear about guests' dining experineces. Hope to see you back soon.
Bev & Peter Daniell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seagate Moonta Bay

Property: Seagate Moonta Bay
Address: 171 Bay Rd | Moonta Bay, Port Moonta, Moonta, South Australia 5558, Australia (Formerly Seagate Bistro Motel)
Location: Australia > South Australia > Moonta > Port Moonta
Amenities:
Bar / Lounge Beach Beverage Selection Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Port Moonta
Price Range (Based on Average Rates): $
Number of rooms: 8
Official Description (provided by the hotel):
Stunning seafront views unparalleled by any other Yorke Peninsula motel, the Seagate Motel at Moonta Bay is the perfect location to unwind and relax. ... more   less 

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