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“Our room was very nice and it was very clean. The...”

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Super 8 Franklin Hwy 31
Ranked #5 of 10 Hotels in Franklin
Certificate of Excellence
GreenLeadersBronze level
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242 reviews from our community

Traveler rating
    80
    99
    44
    11
    8
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93
66
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32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Lakewood, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 17, 2013 via mobile

Stopped in after twelve hours on the road at about midnight. Got a non- smoking two queen bed room. Very clean and quiet. Gave me AAA rate of $64.99 when I mentioned I found the hotel on TripAdvisor. I would most definitely recommend staying here!

Stayed November 2013
Helpful?
1 Thank LightLaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimWilliams2013, Guest Relations Manager at Super 8 Franklin Hwy 31, responded to this review, December 19, 2013
Thank you for taking the time to provide feedback for your stay. We strive to give great and impressive service to all our guests and it makes us happy to read that we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again, thank you for the wonderful and kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merritt Island, Florida
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed November 17, 2013 via mobile

It's easy to locate right off the interstate. Has fast food restaurants within walking distance and a liquor store across the street. Waffle house is next door.

Check in was fast and easy. We had checked other motels close by and they would not accept our cat!!! We only had to pay a $10 fee, plus $54.99 for the night, wasn't bad at all.

The room was very spacious, clean and inviting. No sign of bugs. I always check the bedding, the comforter was clean and fresh. Bed was comfortable. Pillows flat and hard.

Good WiFi, reliable and fast.

Fridge and microwave, both clean and in good working order.

Hair dryer and coffee maker.

TV was old, but had a good channel line up. Good for one night.

Overall it was a nice stay. Relaxing after a long drive. Pet friendly.

We didn't eat breakfast, but the area looked clean and there seemed to be a lot of choices.

Best motel on the exit IMO.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LiveForTravel13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimWilliams2013, Guest Relations Manager at Super 8 Franklin Hwy 31, responded to this review, December 19, 2013
First I would like to thank you for the detailed review of your stay. We do our best to provide each and every guest outstanding customer service, quality in product, and value for your hard earned money. We are very happy to hear you enjoyed your stay and appreciate our staff. I will make sure I share your comments/review with all the associates at our daily huddle. Thank you for recognizing them. We appreciate your business and welcome you back anytime.
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Perryton, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 3, 2013

I reserved a handicap accessible room online four days ahead of my arrival. My reservation was guaranteed with a receipt. When I arrived the fellow behind the desk had given my room away. He assured me that he could give me another room on the first floor that would be fine because it had hand rails near the tub. When I got to the room, no hand rails. I called the desk, he came to make sure. Guess he didn't believe me. He said he could give me another room in the morning and they'd move me. Ok, so next morning I have to move myself into a so-called handicap room. Guess what, no hand rails at the tub. These people don't know what is required in an handicap equipped room. The room had a microwave but nowhere to plug it in. The breakfast was available till 9:00 A.M. But the selection was poor. This is my second experience at this motel. Last year, no problems. However I will stay at the Quality Inn across the street next time.

Room Tip: Go across the street to Quality Inn
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Judi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimWilliams2013, Guest Relations Manager at Super 8 Franklin Hwy 31, responded to this review, December 19, 2013
Thank you for taking the time to share your thoughts regarding your stay with us. I apologize that your experiences were not up to our usual high standards. Your comments have been shared with the departments and we have coached the team in efforts to avoid this in the future. Our goal is to make sure every guest that stays with us has a great experience, so we value all the feedback we get from our guests.
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Additional Information about Super 8 Franklin Hwy 31

Property: Super 8 Franklin Hwy 31
Address: 3811 Nashville Rd, Franklin, KY 42134-6982
Phone Number:
Location: United States > Kentucky > Franklin
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Franklin
#1 Green Hotel in Franklin
#5 Business Hotel in Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Franklin Hwy 31 2*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to the Super 8 of Franklin, KY. We are conveniently located off of Interstate 65 at Exit 2, just 20 miles South of Bowling Green, KY and 35 miles North of Nashville, TN. The hotel is located 2 miles from Kentucky Downs horse race track and only half a mile from the Kenny Perrys Country Creek 18-hole golf course. A variety of restaurants, cocktail lounges and antique stores can be found in the surrounding area. Many corporate parks and businesses are within minutes of the hotel. Guests of this Franklin, KY hotel will enjoy the free hot breakfast, featuring fresh Belgian waffles. The hotel also provides guests with many other wonderful amenities, including free USA Today, free local calls and a seasonal outdoor pool. Business travelers will welcome additional conveniences like free wireless high-speed Internet access in all rooms, a business center and having access to copy and fax services. Whether traveling for business or pleasure, the Super 8 Franklin, KY has a genuinely friendly staff ready to serve you when visiting this area. ... more   less 
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Also Known As:
Super 8 Franklin

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