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“Great Staff”

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Comfort Inn & Suites Franklin
Ranked #5 of 10 Hotels in Franklin
Certificate of Excellence
Lexington
2 reviews
“Great Staff”
Reviewed August 3, 2012

The rooms and Staff are wonderful here! Especially Trina! Very helpful and efficient! Because of customer service like this we will definetly be staying here again!!! The rooms are nice and clean and the breakfast was great!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank mswoodbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    78
    45
    7
    0
    6
See reviews for
45
43
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Rotonda West, Florida
Level 5 Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 4, 2012

This hotel is only two years old, and still looks brand new! The hotel was super clean, the beds were comfortable, there's a micro & fridge in each room, the free breakfast was terrific, and the place was quiet. There are only two fast food places at this exit, but if you go the four miles to the next exit (#2), there are many more options. I would definitely stay here again!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmslicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 28, 2012

Ok, the hotel is really a 4. The town of Franklin is about 1.5 at best. The hotel was nice, clean and new. We asked about food options and were told something about the Mexican place, which serves drinks by the glass if you like that sort of thing. Ok, fine. No big deal. Immediately close to the hotel was a Subway. I can't quite remember the breakfast. We had to get a cable for our internet. The first cable didn't work. The next one didd.

Clean, quiet place. Decent place to sleep. The town, tho... oh dear.

  • Stayed May 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank LauraT1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis Valley Nove Scotia
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 23, 2012

This was a one night stop over for us on our return home trip from Florida ,The room was great the hotel is like new ,very friendly staf and breakfast was excelent , plenty of choices and lots to eat. Would recomend this hotel to anyone traveling via Hwy65

  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
3 Thank GarCor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
Level 5 Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 6, 2012

I found a coupon at a rest stop in Kentucky for this hotel in Franklin offering a $59.95 rate. I booked in advance and was pleasantly surprised to find this pristine hotel after a long day of travel. I was greeted at the front desk promptly and was given an upgraded room without asking. It is cited as the newest accommodations in Franklin, and it had the feelings of being brand new. I could not cite one cleanliness issue, it was spotless. The room was spacious, the bed was comfortable, and the hotel was noise free all night. The business center had 3 computers and a printer for their guest, in which I took full advantage.

The morning breakfast was typical, but everything was fresh and hot, and again extremely clean. I holy endorse this as a good stopping point on your travels!

  • Stayed April 2012, traveled on business
    • Value
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Helpful?
2 Thank Bartman54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwinn, Michigan
Level 4 Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 10, 2012

This is an excellent hotel. It is very clean and modern. I read reviews online before planning our one night stay. We certainly would stay here again.

  • Stayed February 2012, traveled as a couple
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Jettyann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Georgia
Level 5 Contributor
85 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 12, 2012

I have stayed here several times over the last year. They have a large gravel area for parking big trucks( an absolute must for me). The staff is always nice and helpful, and the rooms are the best. Most comfortable beds in the area. Slept like a rock. Breakfast is good, lots of variety. I highly recommend this hotel to anyone. Large flat screen tv's(also a nice touch, considering such a great price).

Room Tip: Every room I've been in is really quiet.
See more room tips
  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cah3295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Franklin

Property: Comfort Inn & Suites Franklin
Address: 105 Trotters Ln, Off Interstate 65, Franklin, KY 42134-6235
Phone Number:
Location: United States > Kentucky > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Franklin 2.5*
Number of rooms: 60
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