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“AWEFUL!!” 1 of 5 stars
Review of Americas Best Value Inn - Frankfort

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Americas Best Value Inn - Frankfort
Ranked #9 of 9 Hotels in Frankfort
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“AWEFUL!!”
1 of 5 stars Reviewed December 27, 2010

I stayed there 1 night with my fellow beta club members on our end of the year trip. This hotel made everything aweful! The service was ok but it wasn't the best ever. I guess they were renavating but the workers were drunk! They were going around knocking on doors with 6th graders in them! Needless to say we were all very scared! The toilet wouldn't flush,the shower was so filthy we decided to wear shoes! The air system wouldn't work and we found mens boots under our bed! Overall I was very upset with this hotel! Don't book your stay there!!!

  • Stayed May 2010
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Softballchik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biku1, Manager at Americas Best Value Inn - Frankfort, responded to this review, August 10, 2011
We are very sorry to hear that you were not happy with your stay. We wish you would have made management aware of the issues during your stay so we could have addressed the problems right away. The person found knocking on doors and drunk in the corridors was found later to be a guest of the hotel not a renovation worker. Our renovation workers did not stay here at the hotel and were never permitted to drink here. We would have requested that the drunk guest either go back to his room or leave the facility if we would have received your complaint at that point. Again, we apologize for your dissatisfaction during your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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28 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
KY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 4, 2008

I stayed for one night in March at a rate of $50+tax, but when I checked my bank statement a week later they had charged me $103. I called them about it Kim told me her manager wouldn't be in until the following Friday, but not to worry because "this happens all the time" and the manager could fix it no problem.
When I called back a week later the manager politely told me that their records indicated I had stayed for two nights, and there was nothing she could do unless I could prove otherwise. The only proof I had at this point was a receipt from the hotel I stayed in the night she claims I was there, but that doesn't really prove anything.
Basically what it boils down to is that I got screwed out of $50 and there isn't much I can do about it. Stay Away From This Place!

  • Liked — The rate would've been good but they charged me Twice.
  • Disliked — They charged me for two nights when I only stayed one.
  • Stayed March 2008, traveled on business
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Check in / front desk
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
1 Thank Travlinman79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biku1, Manager at Americas Best Value Inn - Frankfort, responded to this review, August 10, 2011
We would like you to know that this review was posted prior to the current ownership of the property. The new company currently doing business as Americas Best Value Inn Frankfort started operating from October 1st, 2008. We have made many improvements to the hotel since we took over and welcome any suggestion to improve our services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn - Frankfort

Property: Americas Best Value Inn - Frankfort
Address: 1225 US Highway 127 S, Frankfort, KY 40601-4329 (Formerly Super 8 Motel)
Location: United States > Kentucky > Frankfort
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 9 Hotels in Frankfort
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - Frankfort 2*
Number of rooms: 46
Official Description (provided by the hotel):
Each of our clean, comfortable rooms feature in-room coffeemakers, in-room safes, free wireless high-speed Internet access, cable television, and interior-corridors with enhanced-security electronic locks. Along with clean, comfortable accommodations, you'll enjoy complimentary coffee, juice and pastries in the lobby each morning to get you off to a great start. We also offer free local calls and one free 10-minute long distance call within the US each night. Kids 12 and under stay free. Cribs are available upon request at no charge. We follow Danny Foundation guidelines for crib safety. We're also dog friendly. We charge a modest nonrefundable cleaning fee of 15 USD per stay. ... more   less 
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