I stayed for one night in March at a rate of $50+tax, but when I checked my bank statement a week later they had charged me $103. I called them about it Kim told me her manager wouldn't be in until the following Friday, but not to worry because "this happens all the time" and the manager could fix it no problem.
When I called back a week later the manager politely told me that their records indicated I had stayed for two nights, and there was nothing she could do unless I could prove otherwise. The only proof I had at this point was a receipt from the hotel I stayed in the night she claims I was there, but that doesn't really prove anything.
Basically what it boils down to is that I got screwed out of $50 and there isn't much I can do about it. Stay Away From This Place!
- Official Description (provided by the hotel):
- Each of our clean, comfortable rooms feature in-room coffeemakers, in-room safes, free wireless high-speed Internet access, cable television, and interior-corridors with enhanced-security electronic locks. Along with clean, comfortable accommodations, you'll enjoy complimentary coffee, juice and pastries in the lobby each morning to get you off to a great start. We also offer free local calls and one free 10-minute long distance call within the US each night. Kids 12 and under stay free. Cribs are available upon request at no charge. We follow Danny Foundation guidelines for crib safety. We're also dog friendly. We charge a modest nonrefundable cleaning fee of 15 USD per stay. ... more less
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- TripAdvisor is proud to partner with Sabre Hospitality Solutions, Orbitz, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Americas Best Value Inn - Frankfort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.