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“Outstanding staff”

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Best Western Parkside Inn
Ranked #2 of 10 Hotels in Frankfort
Certificate of Excellence
Louisville, Kentucky
1 review
“Outstanding staff”
Reviewed September 4, 2012

We have stayed at this hotel on multiple occassions because my daughter shows horses at the local arena. While the property may not be updated, it more than makes up for that with its wonderful staff. We have always been welcomed and any concern or need is addressed immediately. This is the only location that I will provide my business in the area (and I'm a Marriott rewards participant) because they continually 'do it right' each time we visit.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank misty s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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494 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Any
English first
Janesville, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 30, 2012

We stayed here for one night. The young man who checked us in was very friendly and helpful. He told us there were going to be snacks in the lobby in ten minutes and that breakfast started at 6:30 am. This hotel is right off the interstate and set back off road. I felt it was safe here. We drove downtown for supper, there were several restaurants with indoor and alfresco dining.

We had a king size bed that was clean, very nice firm mattress and five pillows.The room was large with a small sofa, coffee table,desk with a real computer chair on wheels, fridge, microwave, coffee pot, ironing board, iron, hair dryer. I love that all of the table lamps have two electrical outlets on the base which is very convenient for plugging in my laptop and charging cell phone.

The carpet felt clean under my feet, no need for flip flops.

I would definitely stay here again

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MISSOURI
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 27, 2012

We stayed here for 2 nites while we was riding our motorcycle thru the Bourbon Trail. The hotel is easy to find and our room was clean and had everything we needed. One nite we walked up to taco bell for a late nite snack, there isn't a "sidewalk" till you get about half way there, but we didnt feel un-safe walking. It is a short drive to a lot of gas stations and other food places.

There was a young man at the front desk his name was Will and he was GREAT, he was helpful and always greeted us and was just a pleasure to talk to and he tried to help us any time he seen us. Management give this guy a RAISE, he is a keeper!!

We did enjoy the pool, very clean and we was the only ones in it so that made it even nicer!

We would stay here again!!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CMOTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 16, 2012

We stayed at this hotel on our way from Ohio to Tennessee. The price was right and the rooms clean. We had a refrigerator the first night we stayed. The pool was nice, being both indoor and outdoor. The staff was friendly and helpful and the breakfast staff attentive. Freshly baked cookies in the lobby upon arrival was plus!
On our way home was decided to stop here again as we were happy with the accommodations.
The only draw back was that the ice machines were not always working, or not one near your room. Hotels should upgrade their ice machines, they obviously get a lot of use.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank latimer13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caryville, Tennessee
Level Contributor
137 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 10, 2012

Rooms are spacious, clean and well lighted. Rooms have two entrances-from interior corridor and from exterior corridor. Rooms have microwave, refrig, hairdryer, coffeemaker. PLENTY of pillows. Location is easy access to interstate, to city center, and to restaurants. Continental breakfast with bagels, waffles, cold cereal, fruit etc. Ver large swimming pool indoor connected to outdoor pool.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SALLYCAT8166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 9, 2012

After being there on business for a couple of days I thought I would at least have some cold drinks but not in this Hotel! No Refrigerators are in these rooms, I never stayed in a Best Western like this! Of course the Ice Machine was broken too, so you had to go out and buy your Ice! Good thing it was only in the 80's! The bed slept Great but they were really small, like a full bed! The location was Great and the Staff made this stay Good!

Room Tip: If you are a Non Smoker, don't open the interior door!! You will smell smoke the rest of the st...
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabethtown, Kentucky
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2012

We stayed for one night, and there were several families in our group. We had a great experience from the reservations down to the amenities. The price was better than anywhere else, the pool was great for the kids, the onsite laundry was helpful, and the continental breakfast hit the spot. This is an older hotel, but it has been kept updated and clean. The rooms were a good size, and the beds comfortable and clean.

Please note that there is not an elevator (only two floors), so if you have heavy luggage, you'll need some help getting it up the stairs--thanks to some kind Louisville, Ky folks who helped us!!
Also, the customer service was very good. They allowed us to store some cupcakes before check-in so they didn't melt at the ballpark, and adjusted a billing error very promptly. We would definitely stay again and recommend this to anyone looking for a nice, clean, affordable, friendly place to stay.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kcase300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Parkside Inn

Property: Best Western Parkside Inn
Address: 80 Chenault Drive, Frankfort, KY 40601-9260
Phone Number:
Location: United States > Kentucky > Frankfort
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Frankfort
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Parkside Inn 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Best Western Parkside Inn is located within the rolling hills of the Blue Grass Region. We invite you to kick your feet up and experience the comfort of our spacious rooms. Take advantage of the convenient parking we offer our guests on the first floor. Start your day with a heart-pumping workout in our 24-hour fitness facility. Grab your swimwear and enjoy a refreshing dip in our heated indoor pool. During the warmer months, swim from inside to the connecting outdoor pool and catch some of those summer rays. Whether your stay is for business or leisure, we will always have a deluxe continental breakfast with freshly prepared waffles waiting each morning. Should you need directions or assistance of any kind, our staff is available to assist you 24-hours a day. The Best Western Parkside Inn is minutes away from many government agencies such as Administrative Office of the Courts, the Attorney General's Office and KY Auditor of Public Accounts. Hop on the infamous KY Bourbon Trail and take in the Woodford Reserve Distillery, the Buffalo Trace Distillery and then head to Lawrenceburg to tour the Wild Turkey and Four Roses Distillery. ... more   less 
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Also Known As:
Best Western Parkside Hotel Frankfort
Best Western Frankfort
Frankfort Best Western

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