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“great motel, good location”

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Best Western Parkside Inn
Ranked #2 of 10 Hotels in Frankfort
Certificate of Excellence
Caryville, Tennessee
Level 6 Contributor
140 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“great motel, good location”
Reviewed July 10, 2012

Rooms are spacious, clean and well lighted. Rooms have two entrances-from interior corridor and from exterior corridor. Rooms have microwave, refrig, hairdryer, coffeemaker. PLENTY of pillows. Location is easy access to interstate, to city center, and to restaurants. Continental breakfast with bagels, waffles, cold cereal, fruit etc. Ver large swimming pool indoor connected to outdoor pool.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SALLYCAT8166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Any
English first
Louisville
Level 5 Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 9, 2012

After being there on business for a couple of days I thought I would at least have some cold drinks but not in this Hotel! No Refrigerators are in these rooms, I never stayed in a Best Western like this! Of course the Ice Machine was broken too, so you had to go out and buy your Ice! Good thing it was only in the 80's! The bed slept Great but they were really small, like a full bed! The location was Great and the Staff made this stay Good!

Room Tip: If you are a Non Smoker, don't open the interior door!! You will smell smoke the rest of the st...
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  • Stayed June 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Mike E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabethtown, Kentucky
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2012

We stayed for one night, and there were several families in our group. We had a great experience from the reservations down to the amenities. The price was better than anywhere else, the pool was great for the kids, the onsite laundry was helpful, and the continental breakfast hit the spot. This is an older hotel, but it has been kept updated and clean. The rooms were a good size, and the beds comfortable and clean.

Please note that there is not an elevator (only two floors), so if you have heavy luggage, you'll need some help getting it up the stairs--thanks to some kind Louisville, Ky folks who helped us!!
Also, the customer service was very good. They allowed us to store some cupcakes before check-in so they didn't melt at the ballpark, and adjusted a billing error very promptly. We would definitely stay again and recommend this to anyone looking for a nice, clean, affordable, friendly place to stay.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kcase300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunbury, Ohio
1 review
Reviewed May 9, 2012

Had a big group of 9 of us. Another hotel totally messed up our reservations and we lucked out and managed to get 6 rooms for a long weekend at this Best Western. The price was better than the other hotel, the rooms were more than adequate, the staff was terrific, the location was great, and everything you needed was minutes away. We found the rooms to be updated, very clean and comfortable. In fact, I hope to find out where they got their pillows. They were so comfy. As far as some people complaining about the breakfast offered, free of course, for heaven's sake, if you want a full meal, go to a restaurant. The breakfast room was cozy, warm and inviting and there was plenty of food to pick from. I have to admit, I don't offer that much at home. After a long day, the warm cookies greeting us in the lobby were just too good. The staff refilled the plate twice and were extremely pleasant and happy to do so. We make this trip every year; me, personally, for about 20 years. The next trips we make, we will choose this hotel as our home away from home.

Room Tip: We would prefer second floor so the doors would be off a hallway rather than street level, where the...
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  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed April 29, 2012 via mobile

Everyone was nice enough and they do have fresh cookies in the afternoon. However a few days of my stay were "busy" which apparently means you cannot access the Internet - which is utterly frustrating and ridiculous for a hotel this size and when you are traveling and need to access emails and travel details, it's a clear negative.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vclark77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNPARKSIDE, General Manager at Best Western Parkside Inn, responded to this review, May 3, 2012
On behalf of Best Western Parkside Inn, I would like to take this opportunity to say "thank you" for choosing to stay with us during your trip to Frankfort, KY. I do sincerely want to apologize for any inconvenience that you may have experienced with our high speed wireless internet. I am aware that 80% of our guests were online at one time this past weekend causing the system to lag in speed. You will be happy to know as well as the fact that we are extremely excited to be welcoming the fiber optic technology to our hotel. Along with this, we have increased our bandwidth to keep up with the current trend. Of course to stay ahead of this growing advancement in technology would be entirely impossible. I understand how important the wireless access is on a day to day basis especially for work purposes. I do hope that you come back and stay again as the upgrades will be complete soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 25, 2012

Stayed here with my family last week for a long weekend. The hotel itself is next to the interstate and in a good location for us. It is an older hotel but the rooms seem to be up to date and didnt hear any road noise from our room. The two big things that I was bummed about is the crappy continental breakfast and the room cleanliness. The breakfast area has just one waffle maker and no other hot stuff. Just the usual bagel, small muffin and juice fair. Come guys, step it up a notch. The other hotels are offering better choices. The room was pretty clean but there was one thing that bugged me. The room had a special easy clean remote and holster to put in on the night stand that promoted this new clean remote. The irony was that it was dirty and had coffe stains and crud on it. I thought it was kind of petty to go and complain to the desk but I thought they might see my post on here so they could tell the staff.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimmymed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BESTWESTERNPARKSIDE, General Manager at Best Western Parkside Inn, responded to this review, May 3, 2012
I want to thank you for bringing your comments and concerns to our attention. I want to apologize for you feeling that this hotel was and is not worthy of being #1 in Frankfort. We strive each and everyday to meet and exceed guest expectations. We not only have to impress you but we must beat the competition as well in order to stay #1. There are times that we do not do just that and even though there are some general managers that won't admit to it, we do occasionally drop the ball. Apparently that seems to have been the case on the "clean remote". It should be a clean remote regardless of the name. We have spent a great deal of time in modifying our breakfast variety and presentation. We are currently working on expanding the "hot items" to not just include the freshly prepared waffles but possibly biscuits and gravy. If all goes well, we should have that up and running soon. Please come back and give us another try as I am sure we will make you feel like you are #1. Don't forget to join us during the evenings for popcorn and those delicious Otis Spunkmeyer cookies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kentucky
Level 4 Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 2, 2012

This Best Western looks nice on the outside, but sometimes looks can be deceiving. The bottom floor has outside entrance rooms, whereas the top floor has inside entrances. There are no elevators. The outside door that lead upstairs required a room key. However, when I came in late at night, the door was propped open, which provided very little security in my opinion.

I was awaken at 4AM with the sound of my neighbor's shower going. It was so loud, it sounded like the tv was on with static. You can hear conversations quite loudly in other rooms as well.

My room was a smoke free room, but the hallways REEKED with smoke. My allergies were bothered quite a bit. The room lighting was dark, but it did contain a fridge and microwave.

Customer service on check in was excellent and friendly. I did not get a receipt under my door during the night, so I had to wait for the front desk girl to get the printer to work to obtain my receipt.

Room Tip: There are no elevators, so if you have difficulty walking stairs you might want to get a first floor...
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thekentucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Parkside Inn

Property: Best Western Parkside Inn
Address: 80 Chenault Drive, Frankfort, KY 40601-9260
Phone Number:
Location: United States > Kentucky > Frankfort
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Frankfort
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Parkside Inn 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Best Western Parkside Inn is located within the rolling hills of the Blue Grass Region. We invite you to kick your feet up and experience the comfort of our spacious rooms. Take advantage of the convenient parking we offer our guests on the first floor. Start your day with a heart-pumping workout in our 24-hour fitness facility. Grab your swimwear and enjoy a refreshing dip in our heated indoor pool. During the warmer months, swim from inside to the connecting outdoor pool and catch some of those summer rays. Whether your stay is for business or leisure, we will always have a deluxe continental breakfast with freshly prepared waffles waiting each morning. Should you need directions or assistance of any kind, our staff is available to assist you 24-hours a day. The Best Western Parkside Inn is minutes away from many government agencies such as Administrative Office of the Courts, the Attorney General's Office and KY Auditor of Public Accounts. Hop on the infamous KY Bourbon Trail and take in the Woodford Reserve Distillery, the Buffalo Trace Distillery and then head to Lawrenceburg to tour the Wild Turkey and Four Roses Distillery. ... more   less 
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Also Known As:
Best Western Parkside Hotel Frankfort
Best Western Frankfort
Frankfort Best Western

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