We had reserved a tent site a few weeks ahead. The day we came it had been raining so all the tent sites were completely soaked. We asked the manager since they didn’t have a dry tent site that could we stay on a RV site she was very rude and made us pay extra for a dry RV site. There was a covered pavilion near by that we wanted to know if we could use for our tent as no one else was using it and it was supposed to storm that night. She absolutely refused. It ended up thundering and lightening so bad and pouring rain with a tornado warning that was had to take cover under the shelter. Of course by then everything was soaked and a mess. The lady never apologized even though she knew we were endangered by her lack of customer service.
However the maintenance man was very kind and apologized for her.