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“it was decent”

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Super 8 Fort Mitchell Cincinnati Area
Ranked #1 of 1 Hotels in Fort Mitchell
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305 reviews from our community

Traveler rating
    13
    32
    86
    70
    104
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106
61
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44
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Akron
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 13, 2013

It was a horrible experience and the owner had a nasty attitude when informed of the problems that were in volved with my room. No telephone in the room, micro-wave did not work at all, and the water pressure was low an d the toilet would not flush properly.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Kim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thousandsticks
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 5, 2013

We had just left a hotel that our family had a reservation in that was very bad! We came to this location because of it's proximity to the two places we had planned to visit on the next day. Church and the BallPark. I asked to see the room before we decided to take it. The woman at the front desk was very polite in allowing us to do so. They gave us a room up on the 3rd floor. Though it was not great, we decided to take it because it looked better than the other hotel. Upon taking the room and checking in, we began to find problems. 1st, the AC took forever to get the room cool. We have 3 of these same units in our church and know how they work. It took to around 3 am before the room was cool enough to be comfortable. The manager/owner told me it was because they bypassed switches in the units to make them more green/energy efficient. Other issues with the room were things like the drain plug being broken from the drain and lying in the tub, the screen vent on the hairdryer was broken and just put back on it, and the case of the tv was broken. The worst of all was when our son went to shower and there was still a dirty washcloth hanging on the shower curtain rod in the middle of the curtain. Along with that, later in the evening, my wife thought our son's shirt had fallen behind the dresser. Upon looking back behind it, there was a pair of women's underwear. I had turned down another hotel because of finding things behind the entertainment center. If I had found this earlier in the evening, I would have requested a refund and left. It made me wonder if the housekeeping was cleaning the room as it should have been cleaned. I addressed these concerns with the manager/owner and in regards to the air and cleaning was met with excuses. I was really disappointed that being the owner, she didn't have more pride in her property and got we will try to make it better for next time. Unfortunately, I do not know if there would have been a next time.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Super 8 Fort Mitchell Cincinnati Area

Property: Super 8 Fort Mitchell Cincinnati Area
Address: 2350 Royal Dr, Fort Mitchell, KY 41017-2008 (Formerly Cross Country Inn Fort Mitchell)
Phone Number:
Location: United States > Kentucky > Fort Mitchell
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Fort Mitchell
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Fort Mitchell Cincinnati Area 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Super 8 Fort Mitchell Hotel Fort Mitchell
Super Eight Fort Mitchell
Fort Mitchell Super Eight
Fort Mitchell Super 8

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