The front desk clerk was friendly and helpful. The lobby and first floor were attractively remodeled with the Bistro restaurant. Very nice pool and outdoor seating area. Elevator was conveniently located. Hotel is close to airport and highways so there is plenty of noise outside. Our 3rd floor room was the smallest Marriott room we have stayed in. The low ceiling added to the small feeling. It needs to have some attention to details to compare with Marriott properties we have stayed at. For example a lamp had to be unplugged to plug in the microwave. In the morning we ordered 2 yogurt parfaits and coffee which took about 20 min. to prepare and we were the only two people there. This was really slow service with one excuse after another. Not used to inefficient service at a Marriott property. Overall our stay here was okay, but this is the least desirable of any Marriott Property we have stayed.
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- Also Known As:
- Courtyard By Marriott Cincinnati Airport South / Florence Hotel Florence
- Courtyard Florence
- Florence Courtyard