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Holiday Inn Florence
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Reviews (135)
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All reviewsdirect tvwaffle housechecking innice propertydesk clerknight's restthe room was niceconvenient locationother hotelsstaff was friendlynight stayfridge and microwavecontinental breakfastbooked this hoteloff the highwayclean hotelup to date
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Reviewed November 6, 2012

Came to this hotel for a friends wedding. Was wonderfully suprised by the cleanliness and helpfulness of the staff at this hotel. Was very happy with the service that I recieved. Would recommend this hotel to anyone looking for a great place to stay at reasonable price. Had a great experience at this hotel. I have stayed at several Holiday Inns and this one by far was the best one yet. Excellent customer service.

  • Stayed: November 2012, traveled as a couple
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Thank Becky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

This is a good location just off of the interstate. The hotel has a friendly staff this is willing to do what they can to make your stay enjoyable. The rooms were very clean and neatly kept. The hotel is close to restaurants. The outside of the hotel is well groomed and looks very nice. The food is good and the chef came out to check on our meal.

Room Tip: Stay here for great service
  • Stayed: November 2012, traveled on business
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Thank markky35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

This hotel was one of the nicest Holiday Inns I've experienced. Modern and well-furnished rooms, quiet atmosphere, clean and comfortable, helpful staff. No breakfast provided (a downfall of Holiday Inns in general), but good quality coffee offered.

  • Stayed: October 2012, traveled on business
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1  Thank ALALtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

Our room was clean-except for the hair on the shower wall. We were not greeted as priority club members & not acknowledged with anything either. Needed a drivers license to check in-KY law? The facility has no whirlpool and the pool did not have any towels. The beds were comfortable and clean. I would not stay there again. (The vents/coolers? on the East side of the hotel were VERY loud.)

Room Tip: Pick the side that faces the freeway- the vents on the East side are VERY noisy-without the air running the vent noise was unbearable
  • Stayed: August 2012, traveled with family
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3  Thank packslysol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayflogm, General Manager at Holiday Inn Florence, responded to this reviewResponded August 28, 2012

Thank you for taking the time to give us your feedback on your recent stay. We appreciate everything you stated about your experience, at our location. We love hearing the positive feedback we receive from our guests but we also appreciate the the negative feedback so we can make improvements. We hope to have the opportunity to serve you again, during you next visit to the area. Again, thank you for taking time to let us know how we can make your next stay better.
Thank you
Don Castle, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2012

spent one night here to break up our 12 hour drive. Was perfect nice and clean rooms were very clean beds were comfy. Close to everything for food shopping ect. and easy and close to get back on to highway.
I was even surprised to meet some fellow Canadians that were staying there for work :) Hotel is nothing fancy but I will take clean over fancy any day! I would recommend this hotel to anyone.

  • Stayed: August 2012, traveled with family
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1  Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayflogm, General Manager at Holiday Inn Florence, responded to this reviewResponded August 28, 2012

Thank you for your positive comments about our hotel. I love to share them with our staff when we have our employee meetings. We take great pride in the cleanliness of our guest rooms. Again thank you for all of your positive comments, they are greatly appreciated

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