While on the interstate, in the midst of a hail storm we used Hotwire to locate a hotel. We chose the closest 2 1/2 star hotel, which happen to be this one hotel. The hotel was absolutely fithly and in poor repair. Body fluids stains were on three beds in two different rooms, the tubs were gray, spider webs, peeling wallpaper, exposed drywall. It was hideous.
Because I booked through Hotwire, I was obligated to review another room. It was just as bad. I left, without resolving with Hotwire and spent over 45 minutes on hold with them, another 40 to 60 minutes talking about the situation and was told I would be contacted to process my refund. It has been three days and I haven't heard from them.
- Official Description (provided by the hotel):
- Our hotel offers a good location and nice amenities for the terrific rates we have. We are located in an ideal section of town for our traveling guests, right off of Interstate 71/75. With restaurants directly across the street and the Florence Mall less than one mile away, there is lots to do and see in Florence. Our hotel offers accommodations for the business traveler, leisure guests, and those seeking relaxation or a romantic evening with our Jacuzzi suite rooms. A free breakfast is offered with every stay, and Wi-Fi is free as well. ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Florence
- Quality Inn And Suites
- Quality Inn Florence
- Florence Quality Inn