I booked my room with customer service and they were great. Checked into our room with no problem. Went into room (Third floor room 338.)and found the bed spreads dirty and stained. Called front office and manager said I had to bring them to him. Exchanged them and when we put them on the beds, we found burnt ciggaret holes in them. Daughter went to get her shower and found stained towels and a dirty sink and tub. Ceiling had multiple water stains and plaster was falling on the floor and the beds.The next morning tried to take a shower and the water was cold. When I called the front desk, I was told the hotel was full and I should just wait to take my shower. He did say he would bring it to the managers attention but there was nothing else he could do. When we came back that afternoon, we found they had not sweep the floor, dusted or cleaned the bathroom. I called the front desk several times and the phone just rang. My family will NEVER stay at a Days Inn again. We took photos and will be e-mailing them to the main office. Horrible experience!
- Official Description (provided by the hotel):
- This newly renovated Florence KY hotel is located convenient to I-75/71 near the Cincinnati airport. Nearby attractions include downtown Cincinnati, the Creation Museum, Great American Ballpark, Paul Brown Stadium and Florence Water Park and more. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Florence Hotel Florence
- Florence Rodeway Inn
- Rodeway Inn Florence